Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-13T11:34:31+00:00

    getting error 8024000C when updating windows 8.1  Not sure what this error is, any help would be appreciated.

    Thanks

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  2. Anonymous
    2018-01-13T11:22:48+00:00

    For Windows 8.1 now have the "we couldn't complete the updates undoing changes" problem.

    From the update history..

    Microsoft.NET Framework 4.7.1 for Windows 8.1 and Windows Server 2012 R2 for x64 (KB4033369)

    Solutions?

    Thanks..

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  3. Anonymous
    2018-01-06T20:46:54+00:00

    All solved now

    Congratulations, Gerry!  How did you solve it?

    Thanks,

    jwillYO

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  4. Anonymous
    2018-01-06T17:31:10+00:00

    my error code 80240016

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  5. Anonymous
    2018-01-05T22:22:40+00:00

    I have a new computer now so the problem is solved!

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