This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Found the issue... We Couldn't Update the Reserved System Partition. Microsoft tech is working on this remotely. Regards, jltobin

Hi Susan, Well, it was just a thought which had crossed my mind.

I've seen way too many people who've had none of these apps installed.

Forum support works best when we have a clear cut problem and a clear cut solution. We're in the dog days of this update where most of the folks left (granted not all, but most) have already tried the recommendations, or they need remote support and guidance that one cannot do in a forum. As a community member here, I'm sorry if I feel frustrated because there isn't a good solution for many that are still posting. I can't help people when their systems are so corrupted that only a repair install will work.

I'm wondering whether this problem stems from a block on upgrading to 8.1 if the user has any of the applications installed which appear in the screenshot. I've compiled that using copy/paste from a number of Compatibility updates, so that's why it's a bit untidy. But as mention on the right hand side of the image, the program must be uninstalled before upgrading to 8.1

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2016-09-18T19:12:33+00:00

Found the issue... We Couldn't Update the Reserved System Partition. Microsoft tech is working on this remotely.

Regards,

jltobin
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Anonymous

2014-06-06T16:10:58+00:00

Hi Susan,

Well, it was just a thought which had crossed my mind.
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Anonymous

2014-06-06T16:05:18+00:00

I've seen way too many people who've had none of these apps installed.
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Anonymous

2014-06-06T16:04:39+00:00

Forum support works best when we have a clear cut problem and a clear cut solution. We're in the dog days of this update where most of the folks left (granted not all, but most) have already tried the recommendations, or they need remote support and guidance that one cannot do in a forum.

As a community member here, I'm sorry if I feel frustrated because there isn't a good solution for many that are still posting. I can't help people when their systems are so corrupted that only a repair install will work.
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2 people found this answer helpful.

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Anonymous

2014-06-06T15:32:59+00:00

I'm wondering whether this problem stems from a block on upgrading to 8.1 if the user has any of the applications installed which appear in the screenshot. I've compiled that using copy/paste from a number of Compatibility updates, so that's why it's a bit untidy.

But as mention on the right hand side of the image, the program must be uninstalled before upgrading to 8.1
Was this answer helpful?

2 people found this answer helpful.

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