Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-08-07T18:43:25+00:00

    i got this error 8024402C ...please tell me what i have to do

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  2. Anonymous
    2015-08-07T13:58:24+00:00

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  3. Anonymous
    2015-08-07T12:10:30+00:00

    Hi, I have tried several times to install the 8.1 update. I have run the attached troubleshoot report. It gives the error code and says it has fixed it, but still fails to install at 75% then uninstalls with no record of the failure.

    I  refer to: Updates 2919355, 2961908 w/o 2919355, 2990967,3063843

    Running Surface Pro with Windows 8.1 (I do not have a search button on the start screen)

    I do not have any other issues with the SurfacePro.

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  4. Anonymous
    2015-08-03T20:40:52+00:00

    I have the same issue going on with Updated.

    Security Update for Windows 10 for x64-based Systems (KB3074683)

    Definition Update for Windows Defender - KB2267602 (Definition 1.203.1116.0)

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  5. Anonymous
    2015-08-03T19:01:04+00:00

    @mjchris, Windows 8.1 media can be downloaded from http://windows.microsoft.com/en-CA/windows-8/create-reset-refresh-media.  Similar to the Windows 10 upgrade, the installation media will work even if you do not have a Windows 8.1 product key, something that was an issue earlier for those of us upgraded pre-installed Windows 8 systems to Windows 8.1.  The importance thing is to do a refresh or repair (http://windows.microsoft.com/en-ca/windows-8/restore-refresh-reset-pc).

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