This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

This "We Couldn't complete updates...seems to be a huge problem Microsoft (are you listening?). I've tried FIX IT and RESTORE with no results. I am running IE and Chrome and read somewhere on these many posts that running two operating systems might be the problem so my next fix will be uninstalling Chrome. Has anyone had success with this?

This "We Couldn't complete updates...seems to be a huge problem Microsoft (are you listening?). I've tried FIX IT and RESTORE with no results. I am running IE and Chrome and read somewhere on these many posts that running two operating systems might be the problem so my next fix will be uninstalling Chrome.

KB2976978, KB3035583, KB3065988, KB3053863, KB3070102, KB3067505, KB3004365, KB3029438, KB3072630, KB3056347, KB3029606, KB3013791, KB3060739, KB3077657, failed to install on windows 8.1.

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2015-07-20T07:10:28+00:00

This "We Couldn't complete updates...seems to be a huge problem Microsoft (are you listening?). I've tried FIX IT and RESTORE with no results. I am running IE and Chrome and read somewhere on these many posts that running two operating systems might be the problem so my next fix will be uninstalling Chrome. Has anyone had success with this?
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Anonymous

2015-07-20T07:08:46+00:00

This "We Couldn't complete updates...seems to be a huge problem Microsoft (are you listening?). I've tried FIX IT and RESTORE with no results. I am running IE and Chrome and read somewhere on these many posts that running two operating systems might be the problem so my next fix will be uninstalling Chrome.
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Anonymous

2015-07-19T14:33:55+00:00

KB2976978, KB3035583, KB3065988, KB3053863, KB3070102, KB3067505, KB3004365, KB3029438, KB3072630, KB3056347, KB3029606, KB3013791, KB3060739, KB3077657, failed to install on windows 8.1.
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