This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

I have tried restoring. I have downloaded the Microsoft FIX IT several times, and it said it repaired some things, but nothing changed with updates and the reoccurring message "We couldn't complete the updates. Undoing changes. Don't turn off your computer." I checked update history and most of the 23 updates were marked successful. The following said failed: KB2267602 (Definition 1.201.2157.0) KB2267602 (Definition 1.201.2159.0) KB3063843 KB3035583 KB890830 (I'm worried about this one. It was Windows Malicious Software Removal Tool for Windows 8, 8.1 and windows server 2012)

KB3018467 KB3059316 KB3054256 KB3065822 KB3035583 KB3058515 KB2267602 (definition 1.201.1624.0)

Still looking at message we couldn't complete the updates. Undoing changes. Don't turn off your computer After hours of undoing changes. Cannot even sign into computer Any suggestions?

i checked by going through the logs and found the error code 0x80070057 many times, may you help me fix it I didn't get that response though, I got enter another product Key response

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2015-07-19T04:39:09+00:00

I have tried restoring. I have downloaded the Microsoft FIX IT several times, and it said it repaired some things, but nothing changed with updates and the reoccurring message "We couldn't complete the updates. Undoing changes. Don't turn off your computer." I checked update history and most of the 23 updates were marked successful. The following said failed:

KB2267602 (Definition 1.201.2157.0)

KB2267602 (Definition 1.201.2159.0)

KB3063843

KB3035583

KB890830 (I'm worried about this one. It was Windows Malicious Software Removal Tool for Windows 8, 8.1 and windows server 2012)
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Anonymous

2015-07-17T00:47:44+00:00

KB3018467

KB3059316

KB3054256

KB3065822

KB3035583

KB3058515

KB2267602 (definition 1.201.1624.0)
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Anonymous

2015-07-14T00:57:45+00:00

I get Error 80070002
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Anonymous

2015-07-10T22:55:33+00:00

Still looking at message

we couldn't complete the updates. Undoing changes. Don't turn off your computer

After hours of undoing changes. Cannot even sign into computer

Any suggestions?
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Anonymous

2015-07-10T22:22:31+00:00

i checked by going through the logs and found the error code 0x80070057 many times, may you help me fix it

I didn't get that response though, I got enter another product Key response
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