This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

I have a bunch of failed update packages listed below: KB2919355 KB3000061 KB2998174 KB2972103 KB2979753 KB2989542 KB2978041 KB2987107

@ Susan See this ? Someone figured out how to use DISM's /source: switch! Now if we could just get a way of knowing what to download and unpack for which module version we would really be getting some place! Note that it really doesn't help that now all .manifest files are compressed and hence unsearchable! But why doesn't WU fill in the holes if something is missing and /LimitAccess is not specified? Isn't that how it is implied that it works? FYI Robert

I strongly recommend that you start a new thread. No one will find you on the 49th page of a forum post. Generally speaking when this issue occurs there is system corruption and you need to do a sfc /scannow or DISM http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html

The "latest" failed update error code is KB2975719 after the "Can't Complete Updates: Undoing Changes" screen. Please help. I am tired of having to deal with this every time I turn on my computer. This is an embarrasment.

Various attempts at updates (e.g., KB 2975719 / KB 2919355 / KB 2989647) since 9/13/14 [some were auto-updates / some manual] failed with no ERROR number /code. 2 messages appeared, in each case. Initially, 'Working on updates ##% complete. Don't turn off your computer.' Followed by 'We couldn't complete the updates. Undoing changes. Don't turn off your computer.' On some instances, 2 cycles of these messages appeared, with a RE-START in the middle, before the CPU rebooted.

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2014-10-16T02:49:27+00:00

I have a bunch of failed update packages listed below:

KB2919355

KB3000061

KB2998174

KB2972103

KB2979753

KB2989542

KB2978041

KB2987107
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Anonymous

2014-10-13T05:13:54+00:00

@ Susan

See this? Someone figured out how to use DISM's /source: switch! Now if we could just get a way of knowing what to download and unpack for which module version we would really be getting some place! Note that it really doesn't help that now all .manifest files are compressed and hence unsearchable! But why doesn't WU fill in the holes if something is missing and /LimitAccess is not specified? Isn't that how it is implied that it works?

FYI

Robert
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Anonymous

2014-10-13T04:43:19+00:00

I strongly recommend that you start a new thread. No one will find you on the 49th page of a forum post.

Generally speaking when this issue occurs there is system corruption and you need to do a sfc /scannow or DISM

http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html
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Anonymous

2014-10-12T20:05:50+00:00

The "latest" failed update error code is KB2975719 after the "Can't Complete Updates: Undoing Changes" screen.

Please help. I am tired of having to deal with this every time I turn on my computer. This is an embarrasment.
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Anonymous

2014-10-09T18:11:22+00:00

Various attempts at updates (e.g., KB 2975719 / KB 2919355 / KB 2989647) since 9/13/14 [some were

auto-updates / some manual] failed with no ERROR number /code. 2 messages appeared, in each

case. Initially, 'Working on updates ##% complete. Don't turn off your computer.' Followed by

'We couldn't complete the updates. Undoing changes. Don't turn off your computer.'

On some instances, 2 cycles of these messages appeared, with a RE-START in the middle, before

the CPU rebooted.
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