8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-01-09T15:40:53+00:00

    I certainly don't blame you.  I'm just as frustrated.  I've spent days trying to weed through the unbelievable number of so called "solutions" posted here and I've tried them all, but yet I still cannot upgrade to Windows 8.1.  I've not yet called Microsoft Support; however, it appears that they have no clue how to fix this.  My laptop is only a year old and there should not be issues with incompatibility with Windows 8.1 with a nearly new machine.

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  2. Anonymous
    2014-01-10T19:33:18+00:00

    Had the same problem too. Untill I came accross this page:

    http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/81-installation-cannot-get-past-help-us-to-protect/a4481db9-d75e-48d0-b462-78dd8385e37f

    Scroll down to the answer of drendope.. something with blabla :)

    It worked for me. Just install 8.1

    Just before you have too reboot, disconnect you internet connection (i changed the password)

    And yes after 3 unsuccesfull attempts this finally worked!!'

    Thanks for drendope for the answer...!!!

    Good luck!

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  3. Anonymous
    2014-01-12T14:44:52+00:00

    Interesting reading and still no definitive answer.

    Same error on my Lenovo G700 "0xc1900101-0x40019" after trying the 8.1 update.

    Originally updated to 8.1 worked fine until I had to reinstall 8 after a update failure, since then no luck.

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  4. Anonymous
    2014-01-13T00:11:22+00:00

    Hi Everyone!

    I'm going to keep this short. I believe I finally solved the 0xc1900101-0x40019 error.

    My laptop is 6yrs old moved from xp now to win 8,1. I had the same issues too.

    TURN OFF  AUTOMATIC WINDOWS UPDATE before upgrading to 8.1

    I was able to install 8,1 it started at the 96% mark but still took about 90 minutes.

    Good Luck!

    Also I did use disk cleanup to remove windows error reporting.

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  5. Anonymous
    2014-01-13T12:26:44+00:00

    Hi, tried again today!

    10:10 Started 8.1 download, downloading, gathering info, preparing to restart and Restart. 

    Followed by Setting up %, several restarts, windows logo, Getting Devices ready %.

    11:20 Blank screen, no info.

    11:26 A restart followed by a blank screen with CPU activity.

    12:00 Blank screen, no CPU activity, decided to kill the PC "twice" followed by recovering previous version.

    0xc1900101-0x40019 error.

    Back to Win 8 again!

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