8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-11-04T18:23:44+00:00

    sorry to sound crabby... and get so off topic. 

    We have old software that users "still gotta use" that the company either hasnt updated in the last ten years...or they refuse to buy the latests and greatest version (more often).

    i will get off my pointless soapbox...too many years in IT i guess.  Think i am going to go into ditch digging... ;)

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  2. Anonymous
    2013-11-05T19:58:41+00:00

    Disconnected external device and it worked. thanks

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  3. Anonymous
    2013-11-08T19:43:46+00:00

    My impossibility to upgrade to windows 8.1 was due to : Steel Series Engine (mouse software)

    They issued an new version, compatible with 8.1, and then the update worked like a charm ;)

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  4. Anonymous
    2013-11-09T16:43:23+00:00

    Did you solve your problem? , I have the same as you had and I don´t know how to solve it... Help me please

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  5. Anonymous
    2013-11-09T21:24:03+00:00

    I did not try again, but from other replies in this thread I see, that it often is a problem with old drivers, so maybe update of all drivers and maybe even the Motherboard BIOS might solve the issue.

    But this is only guessing, I have no prove.

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