8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-26T18:16:09+00:00

    Me too from Italy. Ridicolous update. I losed a lot of time. Tried 5 times to install. Nothing to do! Infinite loop cycle with black screen. I tryed 4 times with clean install from italian instruction, I unistalled driver nvidia drivers video and audio. It's the worst update I've ever seen since Ms-Dos 3.1.

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  2. Anonymous
    2013-10-26T19:41:26+00:00

    I ran the Upgrade Assistant (with no problems found) and then tried repeatedly to install the 8.1 update.  But it failed every time a couple minutes into the download with error 0x80070652. Then I found this message thread.

    After trying various suggestions, this is what ended up working for me:

    1. clear the Store cache (Windows + R; enter WSreset.exe)
    2. reboot the computer
    3. clear the Store cache again
    4. go to store and start download

    I don't know why it was necessary to clear the Store cache twice, but when I did that is when it finally worked.

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  3. Anonymous
    2013-10-28T16:08:13+00:00

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  4. Anonymous
    2013-10-29T17:21:28+00:00

    I have the same error and so far there is nothing on the Microsoft web site, only here on the forum, which is useless. Microsoft needs to get on this.

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  5. Anonymous
    2013-10-29T18:02:57+00:00

    well- it actually installed on one of my devices...not even sure what I did.

    The so-called "start" button...TOTAL FAIL  all it does it take you to the tile screen....Win 8 sucks for business.

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