8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-24T10:13:18+00:00

    Try:

    1. Update your Firewall softvare
    2. Look for pending updates for your Win 8.
    3. update Win 8 with alle the latest updates.
    4. Close your PC.

    5 Open your PC

    1. Install 8.1 from Store.

    This worked  for me.

    :-)

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  2. Anonymous
    2013-10-24T10:44:36+00:00

    My installation froze twice and on the third attempt I disconnected my USB Hub and unplugged the network cable and the it worked!

    My advise:

    1. Unplug all USB devices which are not your mouse and keyboard
    2. Unplug the network cable or turn off your WiFi router if that's the case.

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  3. Anonymous
    2013-10-25T09:07:24+00:00

    After more than 30 tries I HAVE SOLVED my problem

    What I did and didn’t work:

    Clear the Store cache

    Update the Device Drivers on the Computer.

    Perform a Clean Boot and find out which application/service is causing this issue.

    Uninstall any program that maybe is not compatible with windows 8.1

    After doing all this my error code change from 0x80070652 to 0x00000005

    ¿what have finally worked? I have an external hard disk connected to my PC, so I disconnected. After this the installation worked just fine.

    DISCONECT ANY USB OR EXTERNAL DEVICE CONNECTED TO YOUR PC before the installation of Windows 8.1. This worked for me, I hope it can help someone to solve his problem

    Same Story here...did the exact things...but what realy works was:

    Clear the Store cache

    Update the Device Drivers on the Computer.

    Perform in cmd window as a administrator: Dism.exe /Online /Cleanup-Image /RestoreHealth

    and

    above all: Disconected all USB and External Drives!!

    Updated without any problem and 8.1 working brilliantly, despite Microsoft but thanks to this and all other fora I have read!!

    Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!

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  4. Anonymous
    2013-10-25T12:17:14+00:00

    hola back again. i have a good and sad tale to share.  i was finally able to install, win 8.1.

    the key, clear the store cache

    worked easily, happy. worked fine, did nto notice really much difference, and the start icon, what a joke, it is not the start of old, what a silly thing MS to do after so many desired a start icon.

    BUT, i then installed avast security and classis start menu

    SAD, not sure which did the damage BUT.

    my computer went into an endless non starting loop, would never ever start again, so i did a revert to yes, VISTA. wow lost every thing, but the computer is a spare, for non-essential issues. fortunately i had my install code for win 8.

    this time all went super smoothly, a virgin computer essentially.

    i will now try to install win 8.1.

    STORE CACHE is the key.. probably along with all of the other hoops MS makes us jump through, uninstall, updates, etc etc.

    Most it seems on this forum are educated and computer savvy imagine the poor folks who do not know what is up.. they must be suffering so profoundly.

    paz

    mexico

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  5. Anonymous
    2013-10-25T12:44:26+00:00

    to clear cache

    windows button + R

    type    WSreset.exe

    OK or enter

    should do it.

    I am testing this theory now.,.. :)

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