8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-18T23:15:11+00:00

    I can download the complete update in under 20 minutes, it installs and reboots etc for about 5-10 minutes, but after accepting the T&C's and either Customise or Express it leaves me hanging at 'Next, you'll setup your account' forever ...left it for about 3 hours ...did nothing ...restarted the entire process after manually killing it, restoring Windows (to 8.0) then starting all over again, same issue ...even with everything else unplugged (except trackball, keyboard and monitors of course).

    Disappointed to say the least, time wasted again and probably once it works, will still not have things I really want back, like 'Aero' options, also the option to have white text with dark backgrounds, but hopefully ...one day ...I'll get to try out their new Android RD app []^_^]

    Oh'well, I another update I'll have to ignore for a few days ...weeks ...months ...?!

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  3. Anonymous
    2013-10-18T20:58:11+00:00

    camera last thing to go.... will check on AV

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  4. Anonymous
    2013-10-18T20:44:42+00:00

    Did you try disabling or uninstalling any antivirus or security software? Also make sure to disconnect any peripherals such as phone, printer, camera, etc., only leave the keyboard, mouse, and monitor. Then make sure you have all your Windows updates and try again.

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  5. Anonymous
    2013-10-18T20:32:37+00:00

    stopped another item.... (running... ) one more time... this is bloody painful!!!!!!!

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