8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-08-21T01:27:47+00:00

    Trying to upgrade from 8 to 8.1 resulted in a "Next, you'll set up your account' which took forever.

    After a Cancel the enter password screen re-appeared but now way to enter it and the sceen freezes.

    Eventually the OS rolled-back to 8 and displayed the 0xC1900101 0x40019 error.

    Tried this several times with the same result (what else would you expect ;-)

    Also ran the 

    DISM.exe /Online /Cleanup-image /Restorehealth

    and tried the upgrade with only the mouse and keuboard attached.

    No change.

    What DID work is this:

    After accepting the license terms the procedure asks for your password.

    This time I did not enter it but used the "I'm not ..." choice at the left bottom of the screen.

    The procedure continues with 'finalizing' and finaly will finish and ask for your password again.

    Here I entered it and all was fine..

    Not sure if this is 'the tric' or if it only works in my case..

    What I also noticed is that at the time the procedure fails (so before you trun off/on your PC to recover form that) the OS seems to be up and running and all services seem to have loaded. I know because I could connect to the shares and most of all could connect to it using VNC. This is also why I was able to make screenshots :-)

    Well good luck to you all, you might/will need it.

    I had this problem too and can say that the above quoted advice worked for me. You have to not put in your password and instead select the link at the bottom that says, "I am not [user name]".

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  2. Anonymous
    2014-07-26T14:37:18+00:00

    I had the same problem, update downloaded but during installation got the error  0x80070652

    I've closed every program even from the tray too and retried, that helped for me.

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  3. Anonymous
    2014-07-14T13:16:22+00:00

    I just tried again.  It seemed to download the file but then I got error 0x80240031.  I've given up.  My laptop is working just fine and 8.1 doesn't have any features that I miss.

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  4. Anonymous
    2014-07-13T20:58:15+00:00

    After a number of attempts over the last several months, the upgrade worked flawlessly last night!  

    For anyone going through this issue, give it another try.

    Anyone else have the same experience?

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  5. Anonymous
    2014-06-06T07:58:06+00:00

    Trying to upgrade from 8 to 8.1 resulted in a "Next, you'll set up your account' which took forever.

    After a Cancel the enter password screen re-appeared but now way to enter it and the sceen freezes.

    Eventually the OS rolled-back to 8 and displayed the 0xC1900101 0x40019 error.

    Tried this several times with the same result (what else would you expect ;-)

    Also ran the 

    DISM.exe /Online /Cleanup-image /Restorehealth

    and tried the upgrade with only the mouse and keuboard attached.

    No change.

    What DID work is this:

    After accepting the license terms the procedure asks for your password.

    This time I did not enter it but used the "I'm not ..." choice at the left bottom of the screen.

    The procedure continues with 'finalizing' and finaly will finish and ask for your password again.

    Here I entered it and all was fine..

    Not sure if this is 'the tric' or if it only works in my case..

    What I also noticed is that at the time the procedure fails (so before you trun off/on your PC to recover form that) the OS seems to be up and running and all services seem to have loaded. I know because I could connect to the shares and most of all could connect to it using VNC. This is also why I was able to make screenshots :-)

    Well good luck to you all, you might/will need it.

    Was this answer helpful?

    0 comments No comments