8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

196 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2013-11-01T00:00:52+00:00

    Before upgrading your Windows 8 to Windows 8.1 then turn off the Firewall. Having the firewall on you get this error. Having turned the firewall off the upgrading will go well

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-10-31T15:12:59+00:00

    Go to task manager- Startup and disable every thing.

    and then try.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-10-30T16:26:20+00:00

    Hello,

    I didn't have to do all of that. All I had to do was clear the Store cache, and it installed with no problem.

    There's still no Start button and no way to have a clear idea of what programs you have. It's like Microsoft wanted to put layers and layers of "stuff" between us and our computers, so we would have no control.

    I'm going to install a little program, called "Start." It costs $5 and brings back the Start button.

    Good luck to you all

    Techlady

    There is a start button and yes there is a clear way to see what programs you have.  It was always there; even in Windows 8.  It just isn't a small menu anymore.  With Windows 8.1 it's the little windows icon in the bottom left corner and with Windows 8 it was a left click in  the bottom left corner.  With Windows 8.1 to see all installed programs just left click on windows icon in bottom left corner and then click the arrow pointing down (close to bottom left corner).  With Windows 8 left clicking in bottom left corner to get to the start tiles and right click mouse and select all apps.  It shows all the same stuff as the old start menu.  It is just more visual now, which makes it easier for tablets and using touch screens.

    A true Tech

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-10-30T16:00:30+00:00

    Hello,

    I didn't have to do all of that. All I had to do was clear the Store cache, and it installed with no problem.

    There's still no Start button and no way to have a clear idea of what programs you have. It's like Microsoft wanted to put layers and layers of "stuff" between us and our computers, so we would have no control.

    I'm going to install a little program, called "Start." It costs $5 and brings back the Start button.

    Good luck to you all

    Techlady

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-10-30T15:52:48+00:00

    this works, i used this procedure ten days ago and i was successful after many tries and many error codes.  good success to all.

    well that's super.  Just nine steps that 3/4 the computing world wont be able to accomplish....Awesome upgrade MS...

    Was this answer helpful?

    0 comments