8.1 install error 0xC1900101-0x40019 and 0x80070652

Thanks for the info David. I've attempted to upgrade my wife's Envy 23 three times since the release with the same negative results. Hopefully an answer is out there somewhere.

In the hopes of preventing anyone else expending this amount of time:

HP Envy 23, no external devices except wireless keyboard&mouse

1. Attempted 8.1 from MSDN ISO download and dvd burn. Result: 0xc1900101-0x40019
2. Attempted 8.1 from MSDN ISO download and dvd burn just because I didn't believe number 1. Result: 0xc1900101-0x40019
3. Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
4. Attempted 8.1 from Microsoft store just because I didn't believe number 3 Result: 0xc1900101-0x40019
5. Read online that Task Manager, startup, disable all would work.    Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
6. Read online that enabling security to admin group for Crypto directory.  Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
7. Read online that ensuring drivers are all current.  MS update, HP update, physically clicked on each driver, update in Device manager, Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
8. Read online that turning Firewall off, Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
9. Woke up this morning and evidently Win 8.0 decided on its own to Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019

Good news: Fall back to 8.0 has been flawless with the exception of the need to reenter the network key.

Bad news: Still on 8.0

Based on, in every case, the upgraded machine can be: Accessed via admin share c$ from a network device and can NOT be remoted into and the local display is 'illuminated' but not responsive and dark black (BSOD), my GUESS is a screen / display driver is failing on first boot to 8.1

I've reviewed everything on the C: drive with the extension "log" and a date close to the install date/time without success of isolating exactly what is failing.

Hope no one else expends this much time.

David

Update 7Dec2013:

10. "clean boot" (msconfig, hide all Microsoft, disable ALL remaining) per MS Knowledge base article, Result:0xc1900101-0x40019

May Windows 8.0 live forever.  ;)

I have the Errorcode: 0x800706552

And I use the Windows-Kompatibilitytool:

http://windows.microsoft.com/de-de/windows-8/upgrade-assistant-download-online-faq

It says avira is not compatible.

And then I deaktivating the real-time scanner.

And it works.

He has the same Problem with the: TuneUp-Utilities 2013:

http://forum.chip.de/windows-8/windows-8-1-update-win8-scheitert-fehler-0x80070652-1762703.html

FYI...

*BillFill* (Program Manager at Microsoft, based in Canada) wrote:

Hello everyone,

We would like to thank all those who have helped us to collect data by sending us logs. The cause for error 0xC1900101 – 0x40017 is known to be faulty drivers, however it can be difficult to identify exactly which drivers are creating the error.

Note: Please double-check the error code before reading further. There are many variations of error 0xC1900101, each with a different location code -- the error extension, located after the dash. The information in this thread is intended only for location code 0x40017. If you are receiving a different location code, these steps are unlikely to resolve your issue.

There have been reports of a USB driver causing this error. Until a specific USB driver can be determined as a root cause, if you receive this error, we recommend you unplug all USB devices (other than your mouse and keyboard) as a troubleshooting step and try the upgrade again. If the upgrade is then successful, you can plug the devices back in and they should function normally.

We have identified a few drivers associated with the following hardware or software that could be causing this problem:

1. SteelSeries – Mouse and keyboard manufacture. The SteelSeries Engine is currently not supported on Windows 8.1. Please see their FAQfor more info and updates.

2. NVIDIA -- Video card manufacture. Check to make sure you’ve upgraded to thelatest video drivers.

3. ESET - Antivirus and security-related products. Please see the ESET Knowledgebase to learn how to safely upgrade to Windows 8.1 with ESET Smart Security or ESET NOD32 Antivirus installed.
4. Trusteer Rapport-- Credit card fraud protection software. Trusteer recommends installing the latest update for Windows 8.1 compatibility.

If you have any of these programs installed, please let us know if disabling, uninstalling, or upgrading the software or drivers allowed you to install Windows 8.1 successfully.

We are sorry for any inconvenience and appreciate your help and understanding while we continue to investigate this issue.

 

Source: http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/error-0xc1900101-0x40017-when-installing-windows/8c893ae6-0e9b-4b7d-a647-b9065099efd6 (23 October 2013)