8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-19T00:21:18+00:00

    I quit.... will monitor the thread..... Microsoft.... can we have some assistance

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  2. Anonymous
    2013-10-19T00:01:23+00:00

    ok ok ok. here we all go once again, i have done the remove start ups, etc, no luck. investigated the error 0x80070652, gone here gone there. just tried once again to download, NOW on the craxxy store, the win8.1 FREE upgrade, "is no longer available at this time". what a joke. these people are just clueless as to a customer centered business. they suck.

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  3. Anonymous
    2013-10-18T23:23:34+00:00

    Got  the same Problem on my 1 week old Asus. It´s just a mess the whole Microsoft package. Already finding some means going to their "store".  I wonder who is working for this Company. Maybe he/she should Change his/her Job. Just lousy everything.

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  4. Anonymous
    2013-10-18T23:16:04+00:00

    same problem with me. tried 3 times. uninstalled yahoo toolbar, avira and titanium anti Virus, did not help any. Also the download from the Microsoft Webside does not work nor their link they sent by E-Mail. What a junk all of this. Microsoft should be ashamed producing such a mess

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  5. Anonymous
    2013-10-18T23:15:11+00:00

    I can download the complete update in under 20 minutes, it installs and reboots etc for about 5-10 minutes, but after accepting the T&C's and either Customise or Express it leaves me hanging at 'Next, you'll setup your account' forever ...left it for about 3 hours ...did nothing ...restarted the entire process after manually killing it, restoring Windows (to 8.0) then starting all over again, same issue ...even with everything else unplugged (except trackball, keyboard and monitors of course).

    Disappointed to say the least, time wasted again and probably once it works, will still not have things I really want back, like 'Aero' options, also the option to have white text with dark backgrounds, but hopefully ...one day ...I'll get to try out their new Android RD app []^_^]

    Oh'well, I another update I'll have to ignore for a few days ...weeks ...months ...?!

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