8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-12-02T22:32:02+00:00

    Same on HP Pavilion G6 :( Got about half way and decided no more....

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  2. Anonymous
    2013-12-02T10:40:38+00:00

    Good morning guys

    Had the same problem on a HP ElitePad 900.

    Followed StudioAdrian's advice, disabled everything in the task manager under startup, apart from intel, left the Microsoft defender running as this scans the tablet/pc before finishing the install.

    Update has succeded and has set up windows 8.1

    Hope this helps.

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  3. Anonymous
    2013-11-30T21:58:18+00:00

    Same problem!! Just got a new laptop with Windows 8 and I'm wishing I would have stuck with Windows 7.

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  4. Anonymous
    2013-11-30T08:36:36+00:00

    This reply does not help at all. I have tried to upgrade 3 or 4 times and cannot install. error code 0x80070652. not a happy bunny and having read a host of other comments I might be better not upgrading

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  5. Anonymous
    2013-11-26T00:53:51+00:00

    well this has been extremely frustrating but I believe I've resolved my issue. I had this error popping up a billion times:  Error message 0x80070652; i was ready to smash my laptop. 

    i went into startup manager and disabled "EVERYTHING" except for my graphics (nvidia) and dropbox, restarted the computer and when i ran the update it finally went through. what must have been happening, one of the things running in startup, either adobe updater, or Microsoft office uploader was preventing the 8.1 update from starting. hopefully this resolves your problems as well.

    I have a Sony VAIO Tap 11.  I updated essentially out of the box (only added a mouse).  The first time I tried the Windows 8.1 upgrade I rec'd a 0xC1900101 - 0x2000C.  I did all the windows updates, all the VAIO updates, more windows updates, more VAIO updates (until there were no more to do).

    Then I would get 0xC1900101 - 0x40019, over and over again when attempting to upgrade to 8.1.

    Then I did the following

    • Same as above quoted suggestion, I disabled everything in the Startup Manager (the Startup tab in the Task Manager for those looking for it).  Note that "Kaspersky Anti-Virus" refused to Disable, so I left it alone.
    • Reading other's suggestions regarding peripherals  I turned off the Tap 11 VAIO keyboard and the Logitech Ultrathin Touch Mouse (t630).  This left nothing connected but power.

    The upgrade succeeded.  Not sure if I needed to do both of the above, no going back now.

    hth

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