8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-26T07:13:24+00:00

    "WSreset.exe" not "MSreset.exe"

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  2. Anonymous
    2013-10-25T18:17:10+00:00

    to clear cache

     

    windows button + R

     

    type    WSreset.exe

     

    OK or enter

     

    should do it.

     

     

     

     

    I am testing this theory now.,.. :)

     

    Is this a joke?  I get "cannot find MSreset.exe...."

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  3. Anonymous
    2013-10-25T14:40:19+00:00

    TOTAL FAIL on MS

    I found MS site that you can supposedly download 8.1.... http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only

    well....

    another FAIL on MS...

    I have a PC that CAME with windows 8, ALL I FRIGGING WANT TO DO IS UPDATE TO 8.1!!!

    at the site, you can choose what you want to download.  (8 or 8.1)

    so I try to do 8.1 download...it says my key is wrong and it wants a full retail 8.1 license key...WTF?

    I try to download win 8 ISO and it says I cant use this key because its not a retail version...FACE FRIGGING PALM...

    Lucky we only have 2000 computers here all running Windows...and this much trouble to update to 8.1...

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  4. Anonymous
    2013-10-25T14:26:23+00:00

    Thank you!!!

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  5. Anonymous
    2013-10-25T13:54:37+00:00

    clearing cache did not work for me---NOTHING attached cept power

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