8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-23T15:21:10+00:00

    same here on a dell Lat 10

    FAILBOAT MS.....

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  2. Anonymous
    2013-10-22T16:49:43+00:00

    I got to the "Licencing terms" page and the computer refuses to accept any keyboard or mouse inputs. Tried various USB devices but still no response, if I forced a power off but on reboot the computer restores the previous OS and reports the 0xC1900101-0x40019 code.

    Workaround:

    On a second attempt, at the "Licensing terms" screen I was able to access the computer from another, via team viewer. I was able to accept the Licencing terms and complete the installation.

    Update:

    After the installation completed I still couldn't get my USB devices to work (although the PS2 ports were OK). I tracked down the issue to some software I had installed from http://www.fabulatech.com that allows USB over Ethernet. As soon as I uninstalled all ran smoothly. This is a great bit of software, it just doesn't play nicely with 8.1 upgrades yet.

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  3. Anonymous
    2013-10-22T14:22:52+00:00

    Same issue!!!!!

    I tried 4 times and it never worked out

    I have an HP Envy 17-J010EL

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  4. Anonymous
    2013-10-22T09:08:49+00:00

    You absolute beauty! I Just did everything you said, (i didn't have an external HD connected but I did disconnect my Dell monitor's USB 3.0 hub and it worked!

    I also downloaded the beta drivers for my AMD graphics card, and updated windows media player and photo viewer.

    Thank you to StandbyMOHO for solving my issue. It was my 4th try

    P>S I have a custom desktop with an SSD boot drive if that helps...

    Now I have to try the vaio :-|

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  5. Anonymous
    2013-10-22T06:59:15+00:00

    After more than 30 tries I HAVE SOLVED my problem

    What I did and didn’t work:

    Clear the Store cache

    Update the Device Drivers on the Computer.

    Perform a Clean Boot and find out which application/service is causing this issue.

    Uninstall any program that maybe is not compatible with windows 8.1

    After doing all this my error code change from 0x80070652 to 0x00000005

    ¿what have finally worked? I have an external hard disk connected to my PC, so I disconnected. After this the installation worked just fine.

    DISCONECT ANY USB OR EXTERNAL DEVICE CONNECTED TO YOUR PC before the installation of Windows 8.1. This worked for me, I hope it can help someone to solve his problem

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