10/8/2013 Windows Update has Jacked my PC

Anonymous
2013-10-10T08:36:59+00:00

On 10/9/2013...yesterday...I installed the large Windows Update for October.   During the reboot phase, my computer Blue Screened.  First time that has ever happened to me in 20 years with a Windows Update.  So I had to force shutdown and start the pc.   Booted up again normally..blue screen.  Tried again in Safe Mode and it appeared to finish finally.

So that is an issue of itself.  However, the Windows Update appears to have caused me some serious problems this past day.   My computer constantly freezes after some duration of usage, no matter what I'm doing.   (What I mean by "freeze" is "crash", but not BSOD...just can't do anything, even at-tab or alt-cntl-delete)  PC crashed/froze 4-5 times after the update and now.

This is the first major issue I've ever had with a WU and I've no clue what to do.  I did some Googling and there does appear to a lot of people having problems with this update and some mention of KB...2330, although I've no clue if that specific update is my problem or not.

Help would be appreciated.

(On a sidenote, I find this whole "community support" tool to not be very user-friendly at all and cumbersome.  For one , the sort feature just flat does not work)

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-10-19T21:07:30+00:00

    Sarahmoonhills. Maybe you mean KB2862330 ?

    Personally I would remove and hide all the USB updates mentioned in the detail link off MS13-081 for your Microsoft Windows version (whatever that is).

    http://support.microsoft.com/kb/2862330

    Pending a fix from Microsoft.

    There is a mega-thread about KB2862330:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/kb2862330-fails-to-install/a51a34c3-6a67-43dc-b5d1-81d35401299c

    Please post the make and model of your computer.  Susan Bradley (above) is collating these.

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  2. Anonymous
    2013-10-19T17:13:02+00:00

    After going through a week of **** just like everyone else here, numerous crashes, restores, scans and safe mode I found this and finally managed to uninstall this updateKB286330 immediately after my 3rd restore. Since doing that, I've been stable. Hope that works for others. I'm not going to reinstall it until there's a chance it's fixed without the workaround. I've stopped automatic update because of it. Nobody should go through this. How are you supposed to work out firstly that is was an update that caused it all and then which one mucked you up when they're all dated the same? Something to look at?

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  3. Anonymous
    2013-10-17T01:55:58+00:00

    Thank you Susan - problem with KB2864202 resolved through a Microsoft support agent.

    I had one of my temp variables pointing to a ramdisk (volatile); reassigning the temp variables to a non-volitalie disk resolved the issue. (never had a problem with this before)

    I would recommend people with KB2864202 to examine their temp directory placement and possibly clean out the directory as well.

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  4. Anonymous
    2013-10-16T21:50:28+00:00

    Do you see any .dmp files on your system?  If so can you put them in dropbox and email them to susan-at-msmvps.com (change the -at- to @)?

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  5. Anonymous
    2013-10-16T21:48:03+00:00

    Thank you!

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