10/8/2013 Windows Update has Jacked my PC

Anonymous
2013-10-10T08:36:59+00:00

On 10/9/2013...yesterday...I installed the large Windows Update for October.   During the reboot phase, my computer Blue Screened.  First time that has ever happened to me in 20 years with a Windows Update.  So I had to force shutdown and start the pc.   Booted up again normally..blue screen.  Tried again in Safe Mode and it appeared to finish finally.

So that is an issue of itself.  However, the Windows Update appears to have caused me some serious problems this past day.   My computer constantly freezes after some duration of usage, no matter what I'm doing.   (What I mean by "freeze" is "crash", but not BSOD...just can't do anything, even at-tab or alt-cntl-delete)  PC crashed/froze 4-5 times after the update and now.

This is the first major issue I've ever had with a WU and I've no clue what to do.  I did some Googling and there does appear to a lot of people having problems with this update and some mention of KB...2330, although I've no clue if that specific update is my problem or not.

Help would be appreciated.

(On a sidenote, I find this whole "community support" tool to not be very user-friendly at all and cumbersome.  For one , the sort feature just flat does not work)

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-10-24T15:57:38+00:00

    My Acer desktop running Vista Home has 23 updates waiting including some for Microsoft Office. Reluctant to even attempt to try and install any of these again after my experience with Windows 7.

    Has there been any official word from Microsoft regarding this debacle?

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  2. Anonymous
    2013-10-22T21:39:57+00:00

    I have a Dell pc ,running XP and NO usb devis qare plugged in I have the same problem.

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  3. Anonymous
    2013-10-22T21:18:43+00:00

    Was able to install KB2862330 on my Dell Mini after disabling USBs. Tried to install other updates, now I have a netbook that will not even boot up, only good as a paper weight

    Thanks Microsoft you have done what viruses couldn't.

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  4. Anonymous
    2013-10-22T20:32:27+00:00

    I think a lot of people will be turning off the auto update.  This will leave a lot of vunerable PCs out there!

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  5. Anonymous
    2013-10-20T11:00:24+00:00

    Thanks MethylPropyl! Yep it was a typo.

    Mine's an Acer aspire Z5761. Windows 7 HP 64bit.

    Thanks too for the links. That is a mega thread!

    MS13-081 guidance helped; but have to say as a complete novice my version of 'disabling all USBEHC1' drivers meant pulling out the keyboard and mouse usb's and doing all on touch screen as I didn't know which were which in the list and some only had the choice to uninstall not disable. Anyway, it worked and I'm in a lot better state now than I was!

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