10/8/2013 Windows Update has Jacked my PC

Anonymous
2013-10-10T08:36:59+00:00

On 10/9/2013...yesterday...I installed the large Windows Update for October.   During the reboot phase, my computer Blue Screened.  First time that has ever happened to me in 20 years with a Windows Update.  So I had to force shutdown and start the pc.   Booted up again normally..blue screen.  Tried again in Safe Mode and it appeared to finish finally.

So that is an issue of itself.  However, the Windows Update appears to have caused me some serious problems this past day.   My computer constantly freezes after some duration of usage, no matter what I'm doing.   (What I mean by "freeze" is "crash", but not BSOD...just can't do anything, even at-tab or alt-cntl-delete)  PC crashed/froze 4-5 times after the update and now.

This is the first major issue I've ever had with a WU and I've no clue what to do.  I did some Googling and there does appear to a lot of people having problems with this update and some mention of KB...2330, although I've no clue if that specific update is my problem or not.

Help would be appreciated.

(On a sidenote, I find this whole "community support" tool to not be very user-friendly at all and cumbersome.  For one , the sort feature just flat does not work)

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

78 answers

Sort by: Newest
  1. Anonymous
    2013-10-12T00:40:13+00:00

    Please mention what version of Windows you are running, including whether it is 32/64-bit.

    Please post the exact make and model of your computer.

    There have been some very serious problems reported across the Internet with the October 2013 Microsoft USB software updates on certain Dell and Toshiba computers (... and possibly more makes. I have not read the entire Internet today).

    Many sites cite October 2013 Microsoft Updates KB2862330 and/or KB2862335 because they change previously-working USB drivers to pig swill.

    Symptoms I have read about (but not experienced) include problems with Keyboard, Mouse, PC  Video Cameras, Digital Cameras, Soundblaster, USB sticks, backup devices and Skype. The most serious issue reported is where the PC will not boot.

    (PA Bear, please stay off this thread)

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-10-11T23:23:55+00:00

    I am on a separate thread and sent my crash dump file to Microsoft today.  Hopefully they will be able to figure out what the issue is.  I did not attempt to install the patches again after the blue screen.  I am awaiting Microsoft support's response.

    • Rob.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-10-11T22:06:11+00:00

    Exactly what happened to me. First time Windows update failed for me. All the updates on 10/8 failed initially, then installed eventually, save one KB2864202. Repeated attempts to install this rogue update all fail. 

    Hey MS, something's haywire with the 10/8 updates.... Win7 SP1

    I use Win 7 SP1 and I have a problem with updates. This update patches couldn't install. Then I downloaded them from Microsoft web site and again all update patches failed.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-10-10T22:20:42+00:00

    Exactly what happened to me. First time Windows update failed for me. All the updates on 10/8 failed initially, then installed eventually, save one KB2864202. Repeated attempts to install this rogue update all fail. 

    Hey MS, something's haywire with the 10/8 updates.... Win7 SP1

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-10-10T21:56:00+00:00

    Hi

    Something similar happened to me as well. After the updates were downloaded I clicked on shut down to allow it to install the updates. It was trying to install 28 updates on the shutdown screen. But it got stuck on the first update for over 2 hours. It was saying "1 of 28, Please dont power off the PC" or something along those lines. I knew that it was stuck but I also knew that turning it off might cause some problems.

    Long story short, I turned it off then back on again and after 5 minutes of browsing the internet it froze. I turned it off and back on again and the same thing, kept freezing.

    I tried system restore but it didn't help, safe mode worked but I cant fix it from there either.

    So I just reinstalled windows altogether.

    They really need to look into this

    Regards

    -_-

    Was this answer helpful?

    0 comments No comments