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On 10/9/2013...yesterday...I installed the large Windows Update for October. During the reboot phase, my computer Blue Screened. First time that has ever happened to me in 20 years with a Windows Update. So I had to force shutdown and start the pc. Booted up again normally..blue screen. Tried again in Safe Mode and it appeared to finish finally.
So that is an issue of itself. However, the Windows Update appears to have caused me some serious problems this past day. My computer constantly freezes after some duration of usage, no matter what I'm doing. (What I mean by "freeze" is "crash", but not BSOD...just can't do anything, even at-tab or alt-cntl-delete) PC crashed/froze 4-5 times after the update and now.
This is the first major issue I've ever had with a WU and I've no clue what to do. I did some Googling and there does appear to a lot of people having problems with this update and some mention of KB...2330, although I've no clue if that specific update is my problem or not.
Help would be appreciated.
(On a sidenote, I find this whole "community support" tool to not be very user-friendly at all and cumbersome. For one , the sort feature just flat does not work)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
i have 64bit win 7 HP pavillion also got a blue screen shutdown after 10 /8 updates installed . after restart i lost my hauppage tuner driver signature. had to system restore to 9/30,then a startup repair after that. i hid kb286 4202,2335,2330, all the usb security updates. so far its working ok.
I got same issue with my Win 7 64bit freezes randomly... Try to restore from back up but it failed... I really don want to reinstall my windows. i hope MS provide fix asap!!!
i have same problem it takes 2 hours some days to get my pc working because of updates
its telling me that i have no hard drive found on pc and after rebooting several time it eventually comes on and says there is nothing wrong with pc
kevin ....
Rob, please you obviously have customers with issues, I'm offering a free support case so that Microsoft engineers can look at the impacted systems. I have more Microsoft engineers that I'm trying to connect with people than people willing to open support cases.
I personally have had no issues with any of those updates on the Windows 7 machines I've applied the updates to.
Below is the list of 10 Window Updates from 10/08/2013 to avoid and deselect:
KB2847311
KB2855844
KB2862330
KB2862335
KB2864058
KB2864202
KB2868038
KB2876284
KB2883150
KB2884256
If you install these updates before Microsoft has a fix for all the crash and related system issues these patches are causing you do so at your own risk. I have hidden the updates and will not install them until they are re-released with fixes. All alter core Windows system drivers or USB drivers.
