10/8/2013 Windows Update has Jacked my PC

Anonymous
2013-10-10T08:36:59+00:00

On 10/9/2013...yesterday...I installed the large Windows Update for October.   During the reboot phase, my computer Blue Screened.  First time that has ever happened to me in 20 years with a Windows Update.  So I had to force shutdown and start the pc.   Booted up again normally..blue screen.  Tried again in Safe Mode and it appeared to finish finally.

So that is an issue of itself.  However, the Windows Update appears to have caused me some serious problems this past day.   My computer constantly freezes after some duration of usage, no matter what I'm doing.   (What I mean by "freeze" is "crash", but not BSOD...just can't do anything, even at-tab or alt-cntl-delete)  PC crashed/froze 4-5 times after the update and now.

This is the first major issue I've ever had with a WU and I've no clue what to do.  I did some Googling and there does appear to a lot of people having problems with this update and some mention of KB...2330, although I've no clue if that specific update is my problem or not.

Help would be appreciated.

(On a sidenote, I find this whole "community support" tool to not be very user-friendly at all and cumbersome.  For one , the sort feature just flat does not work)

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-10-14T21:30:32+00:00

    I tried rolling back using a back-up from 16-Sep-2013 as soon as it booted into life the updates were ready to be installed  - back to square 1 PC freezes.  Tried to use same backup file but won't let me so now I revert to 09-Sep-2013, this time I think I'm smart and un-mark all but the Window 7 updates, just 15.  When I close Windows it tells me it's trying to install 25 updates - where the extra 10 come from who knows - anyway at least I have Linux to fall back on so can at least surf the web - until the £$%!!! at Microsoft sort themselves out.

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  2. Anonymous
    2013-10-14T16:51:52+00:00

    i installed the updates on october 9th and it has caused me real headaches.  I kept getting the blue screen and i tried to restore to an earlier point in time but i could not because i had no restore point.  I tried to remove the updates manually but kept getting error message unable to uninstall do to an error. So i had to resort to recovering my computer back to factory settings.  I am now installing the older updates bit by bit but I really do not know what to do when i come to the 26 faulty updates. Please can any one suggest what the best course of action would be.

    thanks

    Katalin

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  3. Anonymous
    2013-10-14T13:47:45+00:00

    Email me at susan-at-msmvps.com (change the -at- to @) and I'll set up a support case for you

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  4. Anonymous
    2013-10-14T07:42:01+00:00
    • I have the same exact problem with my PC and I've also
    • Tried all the same things with the same results as you have
    • ran check and restored back to August with no luck .
    • Said it was my driver and settings,I should be able to
    • Reinstall windows but with no internet I don't know how
    • That's going to work out?
    • Please help if you have any suggestions I'll try
    • about anything at this point .
    • Thanks so much

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  5. Anonymous
    2013-10-14T07:31:07+00:00

    How do you fix it when you can't get your computer to run properly! Automatic upgrades which are faulty should NOT be sent out- obviously! Why is it that on tyhe forth day I am still having problems!

    Aah now having started in safe mode I am getting a 'failure to configure upgrades- reverting to ear;lier' this didn't happen before!

    BUT it is now stuck on the Welcome screen!

    Had to force a shut down!

    on restart it jumped to 'resuming Windows' and went to the not so 'Welcome' screen with its wirring circle!

    Now it doesn't want to shut down! Remove the battery time!

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