10/8/2013 Windows Update has Jacked my PC

Anonymous
2013-10-10T08:36:59+00:00

On 10/9/2013...yesterday...I installed the large Windows Update for October.   During the reboot phase, my computer Blue Screened.  First time that has ever happened to me in 20 years with a Windows Update.  So I had to force shutdown and start the pc.   Booted up again normally..blue screen.  Tried again in Safe Mode and it appeared to finish finally.

So that is an issue of itself.  However, the Windows Update appears to have caused me some serious problems this past day.   My computer constantly freezes after some duration of usage, no matter what I'm doing.   (What I mean by "freeze" is "crash", but not BSOD...just can't do anything, even at-tab or alt-cntl-delete)  PC crashed/froze 4-5 times after the update and now.

This is the first major issue I've ever had with a WU and I've no clue what to do.  I did some Googling and there does appear to a lot of people having problems with this update and some mention of KB...2330, although I've no clue if that specific update is my problem or not.

Help would be appreciated.

(On a sidenote, I find this whole "community support" tool to not be very user-friendly at all and cumbersome.  For one , the sort feature just flat does not work)

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-10-13T04:25:38+00:00

    Anyone with issues  - please email me at susan-at-msmvps.com (change the -at- to @ ) and I can get a case set up to investigate the root cause.  Without support cases, they can't know the issues.

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  2. Anonymous
    2013-10-12T18:48:32+00:00

    Will Microsoft kindly remove this update - presumably Windows6.1-KB2864202-x64.

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  3. Anonymous
    2013-10-12T18:06:20+00:00

    Nice for MS to acknowledge KB2862330

    now they need to look into KB2864202 as well

    (sorry for not trying the autoit{scripted}/USB device free installation of KB2864202 yet)

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  4. Anonymous
    2013-10-12T15:22:12+00:00

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  5. Anonymous
    2013-10-12T15:05:46+00:00

    plausible theory, but do tell how is one to interface with the computer when one does not have any USB devices connected and there are no PS/2 ports/other means of interfacing with the machine?

    my desktop build does have a PS/2 port but i'll need to locate a ps/2 keyboard to test

    (or I could deactivate my password, autolog into windows, run an administrative task to run the update with something like autoit)

    as well another thing that I tested was I deactivated my VMWare service for USB port arbitration with the update still failing to install

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