Lumia 520 failure to connect to Store and update apps

Anonymous
2013-10-08T20:25:29+00:00

For the last couple of weeks my Lumia 520 will not connect to Store and will not update apps.  I get the following error messages:

  • When trying to go to Store or update the 16 updates that are available:  "There has been a problem completing your request. Try again later.   Error 805a8011"
  • When trying to download updates:  "801882CB: update couldn’t be downloaded".    Web explanation of this error code is "This is a network connectivity error. Make sure that your device has a good connection to the Internet, through Wi-Fi or Cellular".   I have no problem connecting to wifi (tried in a couple of places) and all apps that require wifi connection work just fine.
  • When I try to get my cell phone to check for updates I get: ****"Error #80072ee7  -  We are currently unable to check for updates"
  • I suspect that the this problem also prevents me from getting the Amber update, which is now available in Canada.

Questions:

  • Why can't I connect to Store and update the apps?  (My date of birth on Microsoft is right)
  • What do I do to resolve this problem?

Any help or advise will be greatly appreciated.

Thanks

Noam

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2018-08-10T11:08:34+00:00

    do I after rely on Google play store apps to solve these problem for windows phone to work properly??????

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  2. Anonymous
    2018-08-10T11:05:24+00:00

    For the last couple of weeks my Lumia 520 will not connect to Store and will not update apps.  I get the following error messages:

    • When trying to go to Store or update the 16 updates that are available:  "There has been a problem completing your request. Try again later.   Error 805a8011"
    • When trying to download updates:  "801882CB: update couldn’t be downloaded".    Web explanation of this error code is "This is a network connectivity error. Make sure that your device has a good connection to the Internet, through Wi-Fi or Cellular".   I have no problem connecting to wifi (tried in a couple of places) and all apps that require wifi connection work just fine.
    • When I try to get my cell phone to check for updates I get:****"Error #80072ee7  -  We are currently unable to check for updates"
    • I suspect that the this problem also prevents me from getting the Amber update, which is now available in Canada.

    Questions:

    • Why can't I connect to Store and update the apps?  (My date of birth on Microsoft is right)
    • What do I do to resolve this problem?

    Any help or advise will be greatly appreciated.

    Thanks

    Noam

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  3. Anonymous
    2017-09-28T06:39:37+00:00

    my phone not connecting to store

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  4. Anonymous
    2017-09-26T15:24:55+00:00

    i have but I don't know what to do now

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  5. Anonymous
    2016-07-12T20:03:39+00:00

    This is me right now.  It's getting frustrating!  I just thought it was my phone.  Wish I could help you.  Waiting to see other responses to your problem.

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