Lumia 520 failure to connect to Store and update apps

Anonymous
2013-10-08T20:25:29+00:00

For the last couple of weeks my Lumia 520 will not connect to Store and will not update apps.  I get the following error messages:

  • When trying to go to Store or update the 16 updates that are available:  "There has been a problem completing your request. Try again later.   Error 805a8011"
  • When trying to download updates:  "801882CB: update couldn’t be downloaded".    Web explanation of this error code is "This is a network connectivity error. Make sure that your device has a good connection to the Internet, through Wi-Fi or Cellular".   I have no problem connecting to wifi (tried in a couple of places) and all apps that require wifi connection work just fine.
  • When I try to get my cell phone to check for updates I get: ****"Error #80072ee7  -  We are currently unable to check for updates"
  • I suspect that the this problem also prevents me from getting the Amber update, which is now available in Canada.

Questions:

  • Why can't I connect to Store and update the apps?  (My date of birth on Microsoft is right)
  • What do I do to resolve this problem?

Any help or advise will be greatly appreciated.

Thanks

Noam

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2014-04-30T00:28:45+00:00

    I have purchased new lumia 520 and i'm using WIFI connection to connect to the internet (NOT THe data plan).

    Today,  when i tried downloading  app's from the store it asked me to enter microsoft account user id, passowrd and then after entering the user id, password (Correct credentials) it was showing a message stating that  "We are having problem signing in. Make sure you have good reeption. If you do, then problem ma be on the other end.. Wait a little while and try again."

    However i did not have issues when i tried connecting to the gmail, other web site thru IE on WIFI connection.

    Does any one has solution to resolve this issue.

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  2. Anonymous
    2014-04-14T20:59:28+00:00

    Im still getting error

    Moderator's note: We have provided a subject-related title to help other forum users easily view and respond to this post.

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  3. Anonymous
    2014-08-21T08:40:45+00:00

    Hi i have a problem, yesterday my nokia lumia 520 recived updates but ther was a problem (801882cb) i did hard reset, i have 4GB free. And my wifi have good signal. Update stoping downloading at 90% and message The update couldn't be downloaded. Please Help!

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  4. Anonymous
    2014-04-14T22:51:56+00:00

    No idea. Same problem with the Store in Ireland. Just have to wait and see. Hope it won't be much longer.

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  5. Anonymous
    2013-10-08T23:00:34+00:00

    Do your phones country settings match your Micrsoft account country settings?

    Well, already mentioned what Microsoft suggested on their forum. Just make sure you backup all important data before resetting.

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