It's funny how Microsoft, in its headlong rush to adopt this "touchscreen first" business model, has completely ignored people who do real work with real computers, while inexplicably catering exclusively to touchscreen users who play with computers that are little more than miniature televisions. MS doesn't seem to get it. Apple does.
I am reposting some comments I made to another thread. The moderators very graciously removed it and put into its own lonely thread because the other thread originated as a question.
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You (the moderators) all are doing the best you can with what you have, but redefining what "customization" or "personalization" means will not work with old customers. Perhaps the news ones don't mind and this will prove to be a huge success for MSN. I doubt it.
I replaced the hard drives on 2 different computers when Win 8 came out because I am too invested in Windows to switch to Apple but I refused to be pushed into Win 8. Finally when Win 8.1 came out, I decided to try it on a new laptop (touchscreen, etc.). It is set up to look like Win 7 but there are significant differences and I don't like it. So when HP started selling some top of the line computers with Win 7 again, I bought a new desktop. But not before the Win 8 debacle severely affected the botton lines of computer companies, from which they still have not recovered. Ah, but they tell us, desk tops are a thing of the past. So I should want to sit here swiping my screen because MSN tells me that my keyboard, mouse and productivity software are a thing of the past. I should want to put all financial records and other work on the Cloud, where they will no doubt be safe from hackers and crashes. That would never happen, would it? That way I won't need a pesky big hard drive. I don't even need to buy my Office software -- I can rent it for $100/yr and put all my work right up there in a cloud, where it is really, really private. But it's not just me -- there are obviously a whole lot of people out there who aren't buying into the cloud, touchscreen, mobile world. We still do real work on our computers. We don't need to spend our day connected to other people, sharing selfies and details of what we had for breakfast.
I was at a computer store looking for a cable to help move files from the old computer to the new computer. A woman came over to offer her assistance. I mistook her for a sales person. She was actually a Microsoft rep, there to explain the joys of Win 8.1 and help people decide on a Microsoft product -- no doubt to counter the increasing shift to Apple computers, at least among all the people I know. She asked me why I wanted a cable that would transfer Win 7 to Win 7. I told her that my new computer had Win 7 on it. Oh, she said, I should try Win 8.1. I did, I replied. I don't like it. Oh, but have I taken her class? Everyone who takes her class leaves loving Win 8.1. No, I replied. I don't have time for a class. I am quite happy with Win 7. I told her I had deliberately waited until I could get a good computer with Win 7 on it. Oh, those are leftovers, she replied. No, I said, it is not a leftover. It came with an i7 processor. No, she told me. Win 7 is not the same as i7. I told her I was well aware of that. But my computer had both -- an up to date processor and an operating system that worked. LOL, so there was the rep from Microsoft, telling me (1) what I should want (2) why I was wrong for wanting what I had purchased (3) telling me that I didn't know what I had purchased.
Do you see a pattern here? We tell MSN we have personalization with MyMSN. They tell us we can get personalization with the new MSN page. Just a small difference -- in one we chose our content. In the other case we select from a short menu what we can have on our new page. We tell them we like MyMSN. They tell us we should like change. We tell them we want our Favorites on our home page. They tell us we can have "Favorites" with the new page -- but what that really means is we can choose from a handful of soft topics they think we might like. We say that Favorites to us means the links we use every day (bookmarks, if you will). We're told we just have to memorize three keystrokes to get there. Much better than having them clutter up our page when we open our browser, right? Where would they put them, what with the big pictures that are splashed across our new MSN page.
Microsoft may wake up soon and realize that the world has indeed changed and it may not be the type of progress they like. Customers will no longer accept the lastest and "best" just because a company is pushing it at us and telling us that it is great. We now know what we want. And we will go where we need to in order to find it.