Cant backup 8.1 using system image backup! Error 0x80780119, Cant optimise system partition, (this is why i cant backup) please read. . .

Anonymous
2013-10-19T14:16:48+00:00

I am having this issue, cant optimise the system partition 350mb. 8.1 official release,

This is also causing a huge problem, the optimise option in windows 8.1 allows me to optimise the c: drive but not the system partition this prevents a system image backup...!!

Due to the system partition being out of space for a shadow copy to be placed onto it the backup fails every time with this error code, -- 0x80780119 --.

Backups are a huge factor in operating systems and since upgrading I cant backup my system using windows image backup, if I could optimise the system partition and straighten out the file structure within it (free up some space) for the shadow copy then the volume shadow copy could be placed onto the drive but it cant...

This all worked fine in 8.0 but not now...please fix this problem!?

Not being able to backup your system is not good enough...

here is my my issue again in pictures...

1.system volume needs optimising

but pressing the optimise for this does nothing at all.. current status remains "Needs optimisation".

The way an ssd reclaims drive space is to use the optimise function, this not working prevents the reclaim for files/data to be written to space where files have been deleted previously. Giving the impression the drive/partition is full when really its not full just needs optimising/trimmed.

 

  1. initiate the system image backup

  1. both volumes to be backed up

  1. error message due to insufficient space on the system partition for shadow copy. 

 

  1. finally here is a capture of the current disk setup on my system, notice the system partition only has 17mb free space and according to the above error message I need atleast 50mb free for the volume shadow copy !? Due to this I cant create a backup of my system using windows 8.1 !

(system partition has no drive letter assigned to it 350mb)

PLEASE HELP !! Thanks for reading.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2013-10-20T20:19:10+00:00

I have found a way around this getting Windows System Image Backup working again. I did this on my laptop and desktop confirming that I could recover from the images. It is actually pretty easy but should not be necessary. The reason that the backup would not work was because the recovery partition was using 284MB of the 300MB available. There was not 50MB available for shadow copy. Here are the steps I took on an EUFI GPT disk:

Note: All commands are without quotes. 

Disclaimer: I would recommend backing up all of you important data as any time you mess with partitions, there is the possibility to lose data. This process was done one both my laptop (Win8.1 Home) and desktop (Win8.1 Pro). I cannot take responsibility if this causes any damage. With that being said, I hope this helps.

Download and install MiniTool Partition Wizard http://www.partitionwizard.com/free-partition-manager.html Note that none of the changes will take effect until you hit apply. I am sure others may work but this is the one that I used and it is free. 

You should have 3 Windows partitions; Recovery - 300 MB, EFI System - 100 MB, and your system Volume to start off with. 

  1. Once installed, Open Partition Wizard and Shrink your system volume, C: in my case, by 101MB at the beginning of the partition. (I had to put 101MB as when I tried 100 it said that the space was too small when doing the next step) To do this, Right Click the C: Drive, select, Move/Resize, and the put 101 in box named "Unallocated Space Before:" and click OK.
  2. Copy the EFI System partition (100 MB FAT32) to this new Free Space by right clicking, selecting copy, and then selecting the unallocated space. Then next the OK.
  3. Delete the 100MB EFI System Partition after the Recovery Partition. 

After this is done, you will see 100MB unallocated space after the Recovery Partition. 

  1. Right click on Recovery partition and select Extend. Drag the bar to take up all of the extra free space. This will change the recovery partition from 300MB to 400MB allowing for enough space (50MB) for the shadow copy. Click OK. 
  2. Next Click Apply. I received an error stating that it could not make changes due to C: being in use. I clicked restart. 

When the computer restarts, Partition Wizard will do its thing. Once it is done you should boot into Windows again.

This next part is essential, because, windows now does not recognize the partition that was moved before as an EFI System Partition. If you try and do a backup image now, only the system partition will show and not the Recovery or EFI System

  1. Open a cmd prompt with administrator privileges. Press Start Key, Type cmd, right click, select run as administrator. 
  2. Type diskpart to start windows command line disk manager. 
  3. Find the disk that Windows is installed on by typing List disk. This will be different on each machine but for illustration mine was disk 0
  4. Select that disk by typing the command "select disk" and the disk number.
  5. Next, determine the EFI partition that was moved earlier. This is the partition that was moved earlier and should be 100MB. Type in the command "list part" to see a list of the partitions on the disk. Mine was Partition 3. This may be different on your system. 
  6. Once you have determined the partition number, type "select partition " and your partition number
  7. Next you have to set this partition as an EFI System volume. Type in this command - "set id = c12a7328-f81f-11d2-ba4b-00a0c93ec93b" This changes the partition type to an EFI system volume.
  8. After all of this is done, restart your computer and you should now be able to back up you system using the System Image Backup in File History.

I know some of this may seem a little elementary to some but you never know who needs help and their technical knowledge. 

I hope that this helps and let me know if you have any questions.

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  1. Anonymous
    2013-12-14T16:53:28+00:00

    Having the same problem on an Acer Aspire V5-122P, anyone found an 'EASY' solution or had any success with 3rd-party software?

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  2. Anonymous
    2013-12-15T02:26:01+00:00

    TwoMercs,

         I have an Acer Aspire V5-122P-0889, and using Jobongo's instructions worked perfectly.  I had to do it a second time because I did something incorrectly and screwed my system up (I'm always messing with the Aspire), but the second time I did it (meaning trying to do the partition steps after the upgrade to 8.1) I think I screwed a step up and my system wouldn't restart.  I then altered the steps a little to prevent it from happening again, which if you look on page 30, about two thirds up the page, you will see, but the core of Jobongo's steps still worked.  This was going from Windows 8, which was preinstalled, but makes the partitions exactly the same size again if you reinstall Windows 8, and using the store to upgrade to 8.1.  After the upgrade, as everyone knows, there wasn't enough space to do the volume shadow copy. 

         Your Aspire shouldn't be any different than mine, if it came with Windows 8 preinstalled, that is.  There really is no "Easy" solution.  The easy solution would be for Microsoft to fix it.  That's not going to happen, it seems. 

         If you are looking for third party software to do the backup without having to mess with anything, I understand that Macrium Reflect Free is used often and has a great track record.  Here's the site  http://www.macrium.com/reflectfree.aspx .  It actually is free, not trial software.  I used it a couple of I'm eventually going to try it on my old Dell Dimension E521 with Windows Vista Home Premium.  I just have to dig it out and update it first.  I've used Macrium Reflect Free to clone before and it worked perfectly. 

         Hope this helps.

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  4. Anonymous
    2013-12-15T02:51:05+00:00

    I may have found a different solution then the ones I've seen in this thread so far.  I ran into this problem with my recovery partition after updating one of my machines to 8.1, which has a total size of 300MB.  I had 23MB of space left on the partition, causing my Server 2012 Essentials client backup to fail.  This also caused a File History System Image Backup to fail.  On the recovery partition, the Winre.wim file was 253MB, the only file with substantial size. 

    Here is the solution I came up with:

    1. Install the Windows ADK 8.1.
    2. Assign a drive letter (in my example, s), to the recovery partition.
    3. In explorer, go to view section of the action pane.  Click options.
    4. Under the view tab of folder options, change the option to show hidden files, as well as uncheck the box to hide protected operating system files.
    5. Open command prompt as administrator
    6. Run the following command:

    C:\Program Files (x86)\Windows Kits\8.1\Assessment and Deployment Kit\Deployment Tools\amd64\DISM\ImageX.exe /export s:\Recovery\WindowsRE\winre.wim 1 c:\winre.wim 7. Confirm that your new wim file is smaller than the old one.  If it isn't, this solution won't help you. 8. In explorer, right click on the S:\Recovery folder and go to properties.  Go to the security tab, and click on advanced.  Click the continue button, and then add your user to have read/write permissions. 9. If you want a backup, copy your old winre.wim from S:\Recovery\WindowsRE to somewhere else. 10. Permanently delete the old winre.wim from the S drive (don't let it go to the recycle bin, though it shouldn't fit anyway). 11. Copy over your new winre.wim file. 12. Change your settings back to how you want them.  I'd recommend hiding the protected OS files and removing the drive letter when you're done.  You can also hide hidden files again, but some people prefer to have them on.

    The reason that /export shrinks the wim file is because when items are deleted from a wim file, the total size does not decrease.  Kind of like when you delete a file from a hard drive, the data is still there, just the references to it are deleted.  The /export command causes a new wim file to be created, without the old data that is no longer referenced. 

    ImageX.exe argument details:

    1. The first argument /export flag causes a new wim file to be created.
    2. The second argument is the path to the winre.wim on your recovery partition.
    3. The third argument specifies which image within the wim file to use.  There is only 1 in the winre.wim.
    4. The fourth argument is the location to create the new image.  This can be anywhere, so long as you remember where it is.

    Image backups are now succeeding, and so far, I've had no issues.  These are both the server initiated backups and the standard image backups.  No resizing partitions needed.  I've restored a backup, and it seems to work fine.  This has worked on both my laptop (the two partition scenario), and my desktop (the four partition scenario).  Recovery tools still seem to work fine, and the Windows System Image Manager (installed by the ADK), and confirmed that the contents of the original and new wim files are the same.

    Edit: Added a few more details and confirmed that the backup restored fine.  Re-added a portion of the post that seemed to have disappeared somewhere.

    Edit 2: Reformatted the post to a list format, making it easier to read.

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