Hi.
I've been experiencing this same problem since the March 2015 update of iTunes came out. That's about 8 months ago, as I'm writing this. Since that time, I've opened dozens of support cases with Apple. all of which remain unresolved. Apple support has
wasted hundreds of hours of my time, and still, no one at Apple has any clue how to install the Apple Mobile Device Driver.
After reading this thread, it really seems as if NONE of the engineers at either Apple OR Microsoft know how to install device drivers! ****?
Seriously..., Where's The Future with Apple or Microsoft? The supposed "engineers", of both of these so-called "high-tech" companies, are either stubbornly refusing to lift a finger to help, or they are just plain clueless about how to do their jobs?!?
Color me thoroughly disgusted.
K. Len