Apple Mobile Device Driver not In Device Manager

Anonymous
2014-01-19T22:56:26+00:00

So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didn't work. My iphone(s) are not even being recognized as a camera or in recovery mode. I also re installed like 80 times(following apples way of completely re installing it) and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the device manager.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2015-04-28T07:58:36+00:00

    Hi Maj. Larry,

    Thank you for the update.

    Please click here to get to the page.

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  2. Anonymous
    2015-07-04T22:52:27+00:00

    hey there im having the same exact problem as you are and i've tried everything , so is there anyway you did it ?

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  3. Anonymous
    2015-07-25T07:25:23+00:00

    Actually, never mind all that, this post on another site nails it exactly. Try:

    http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows-8

    It will also work on windows 7. In case the link is broken what you do is:

    1. Open devices and printers, you should see the ipod in 'Unspecified' if it isn't there check the connecting lead is supported.
    2. Right click and select properties, then hardware tab, properties again, then general tab, Change settings (blue/yellow shield thingy)
    3. Next popup, select Driver tab and update driver
    4. Select Browse my computer for driver software and navigate to:

    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. If you don’t have this folder, check in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.

    Fantastic! Thank god for support communities, and thanks to Mitch Bartlett for posting the solution.

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  4. Anonymous
    2015-09-07T19:58:31+00:00

    I had the same problem and the following worked for me: 

    First, make sure you have iTunes and Apple Mobile Device Support Installed.

    1. Go to Device Manager
    2. Locate your Apple device (mine was under Portable Devices. It's very possible it's somewhere else for you.)
    3. Right click it and select "Update Device Driver."
    4. Navigate to C:\Program Files\Common Files\Apple\Mobile Devices\Support\Drivers and select that folder
    5. Hit next. The driver should install and you'll see "Apple Mobile Device USB Driver" under the "Universal Serial Device USB Driver" section in Device Manager

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  5. Anonymous
    2015-09-30T20:32:29+00:00

    Not very good info when the driver isn't installed - the above articles are about syncing WHICH YOU CANT DO IF THE DRIVER IS NOT INSTALLED!

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