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So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didn't work. My iphone(s) are not even being recognized as a camera or in recovery mode. I also re installed like 80 times(following apples way of completely re installing it) and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the device manager.
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Like so many other people I have the problem after updating to Windows 8.1 that iTunes does not see my iPad or iPhone any more.
I wanted to follow your suggestion however I have a problem.
I see that 'AMD Catalyst Install Manager' and 'AMD Quick Stream' are listed under my programs but I do not see any option for 'AMDS'
So - can you please tell me if I should uninstall those two options? It does not seem right to me.
Thank you
Hello Catherine,
You may try to perform the steps from the link mentioned below and see if that helps.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Please write us back for further assistance and we will glad to help you ahead.
Thank you
Hi,
I have been suffering through this for the last 11 months, with a 5 &windows 7 & have wasted weeks of my life trying different things that apple suggest & doing my own research until today when they said to reformat my whole computer which led me back into the research & I found your thread. I have been able to get it to work (show in my computer) by running a "fix" in Control Panel - Devices & Printers, but that is lost on the next restart of my computer, so then needs to be done again, but is preferable to reformatting.
I am telling you this so that it might provide a work around for you should it happen again & for anyone else living the apple nightmare.
kind regards, Kim
Hello! i got the same problems as most of you! Try the method 3 on the 1st page. It worked for me atleast :) Ty for the help
I have the same problem, but I find it is even worse: I deinstalled all Apple programs a suggested and reinstalled itunes with the new version. Surprise: You are unable to install "Apple Mobile device..". Follow exactly the installation process and you will see, that there is a rolling back after the istallation runs the part "apple device". There is no error, but you do not find under program/common files/ the heading Apple device. That´s the problem.
I contacted Apple support for that, but after more then 5hours they could not solve the problem. It seems for me a windows7 issue.
