Apple Mobile Device Driver not In Device Manager

Anonymous
2014-01-19T22:56:26+00:00

So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didn't work. My iphone(s) are not even being recognized as a camera or in recovery mode. I also re installed like 80 times(following apples way of completely re installing it) and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the device manager.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-01-20T11:58:45+00:00

    Hello,

    Thank You for posting your query in Microsoft Community.

    I understand that you have issues with connecting the apple mobile device to your computer.

    So, please follow the steps from these articles and see if fixes the issues.

    Firstly, You will have to install the software that was provided by Apple to sync your Apple with the Windows computer and check.

    iOS: Syncing your data with iTunes:

    http://support.apple.com/kb/HT1386

    If the Apple sync software did not help, then contact Apple Support for further assistance with this issue.

    Apple Support

    http://www.apple.com/support/itunes/

    For reference:

    http://support.apple.com/kb/PH12313

    Hope this helps. Otherwise, please reply to this response and we will be happy to help you again.

    Thank You

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  2. Anonymous
    2014-01-22T04:03:58+00:00

    I appreciate the help, but this does not do anything at all since the problem is with the phone not being recognized as anything or not even showing its connected to the computer. It still charges, yet it does not show up as a device or anything at all. And It's kind of ironic is I already contacted apple support and they directed me to you guys.

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  3. Anonymous
    2014-01-22T12:07:55+00:00

    Hello Amber,

    Thank You for the reply.

    1. Have you referred to the suggestions mentioned above?
    2. If yes, then did it help?

    In the meanwhile, try connecting your phone to a different PC and see if that helps.

    Also refer to the article given below and see if this helps.

    iOS: Device not recognized in iTunes for Windows

    http://support.apple.com/kb/TS1538

    And If, you still have issues then, try to contact Iphone support:

    Contact Apple Support

    https://getsupport.apple.com/Issues.action

    Hope this helps. Otherwise, please reply to this response and we will be happy to help you again.

    Thank You

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  4. Anonymous
    2014-01-23T00:01:29+00:00

    I tried that article about 60 times and the problem is that I don't have apple mobile device usb port within my device manager and I have no idea how to get it back on. As I stated above, the computer wouldn't recognize my iphone as a camera nor in recovery mode and I followed that article about 23 times and it still did not appear in my device manager. I even tried re-installing EVERY trace of Itunes(as provided in the article) and it was still not in my device manager.

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  5. Anonymous
    2014-01-23T08:27:49+00:00

    Hello,

    Thank You for updating us with the status of the issue.

    1. Have you tried connecting the Mobile device to any other computer?
    2. If yes then, did it work?
    3. Have you also posted your query in Apple Iphone Support?

    Please reply to this response with the required information and we will be happy to assist you further.

    Thank You

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