Apple Mobile Device Driver not In Device Manager

Anonymous

So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didn't work. My iphone(s) are not even being recognized as a camera or in recovery mode. I also re installed like 80 times(following apples way of completely re installing it) and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the device manager.

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Anonymous

2014-01-20T11:58:45+00:00

Hello,

Thank You for posting your query in Microsoft Community.

I understand that you have issues with connecting the apple mobile device to your computer.

So, please follow the steps from these articles and see if fixes the issues.

Firstly, You will have to install the software that was provided by Apple to sync your Apple with the Windows computer and check.

iOS: Syncing your data with iTunes:

http://support.apple.com/kb/HT1386

If the Apple sync software did not help, then contact Apple Support for further assistance with this issue.

Apple Support

http://www.apple.com/support/itunes/

For reference:

http://support.apple.com/kb/PH12313

Hope this helps. Otherwise, please reply to this response and we will be happy to help you again.

Thank You
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