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So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didn't work. My iphone(s) are not even being recognized as a camera or in recovery mode. I also re installed like 80 times(following apples way of completely re installing it) and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the device manager.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes I have and yes it did since they have apple mobile device usb port in their device manager. Like I stated before, the problem is that I don't have apple mobile device usb port currently installed in my device manager and I don't know how else to try and install it since (like I stated "again") it will not recognize my iPhone as any type of device. and I also stated about 3 times above that I posted my issue and they directed me to you.
Hello,
Thank You for updating us with the status of the issue.
Please reply to this response with the required information and we will be happy to assist you further.
Thank You
I tried that article about 60 times and the problem is that I don't have apple mobile device usb port within my device manager and I have no idea how to get it back on. As I stated above, the computer wouldn't recognize my iphone as a camera nor in recovery mode and I followed that article about 23 times and it still did not appear in my device manager. I even tried re-installing EVERY trace of Itunes(as provided in the article) and it was still not in my device manager.
Hello Amber,
Thank You for the reply.
In the meanwhile, try connecting your phone to a different PC and see if that helps.
Also refer to the article given below and see if this helps.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
And If, you still have issues then, try to contact Iphone support:
Contact Apple Support
https://getsupport.apple.com/Issues.action
Hope this helps. Otherwise, please reply to this response and we will be happy to help you again.
Thank You
I appreciate the help, but this does not do anything at all since the problem is with the phone not being recognized as anything or not even showing its connected to the computer. It still charges, yet it does not show up as a device or anything at all. And It's kind of ironic is I already contacted apple support and they directed me to you guys.
