Apple Mobile Device Driver not In Device Manager

Anonymous
2014-01-19T22:56:26+00:00

So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didn't work. My iphone(s) are not even being recognized as a camera or in recovery mode. I also re installed like 80 times(following apples way of completely re installing it) and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the device manager.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-03-17T12:35:56+00:00

    Hello Sandy,

    Thank you for the reply.

    As you said you have a Windows 8 computer. I would suggest you to post your query in Windows 8 forums because, your query would better suite there. Follow the link below to do the same.

    Windows 8 forums

    http://answers.microsoft.com/en-us/windows/forum/windows_8?tab=Threads

    Hope this helps.

    Thank you

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  2. Anonymous
    2014-03-17T12:33:13+00:00

    Hello,

    Firstly, please follow the link mentioned below to fix the issue and see if that helps.

    Hardware devices are not working or are not detected in Windows

    http://support.microsoft.com/mats/hardware_device_problems/

    If the above doesn't help then, post your query in iphone support and see if that helps.

    Apple Support

    http://www.apple.com/support/itunes/

    Hope this helps. Otherwise, feel free to write us back and we will be glad to help you further.

    Thank you

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  3. Anonymous
    2014-03-12T19:53:55+00:00

    I'm having the same exact problem this 'Apple Mobile Device Driver' is not popping up under Device Manager at all. I only see it under services. My iPod is not showing up on my computer at all.

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  4. Anonymous
    2014-03-08T19:11:05+00:00

    I have exactly the same issue above as posted by Amber.  I too have followed all of the steps above, without success short of uninstalling/reinstalling iTunes.  My iPhone is not recognized by iTunes at all, yet my computer does recognize it in Explorer. 

    I have Windows 8, iPhone 5, and the latest version of iTunes 11.5.5.

    Apple Mobile Device shows up under Services, I stopped it, restarted it, and set it to automatic, which it already was but I did that anyway.

    However, Apple Mobile Device does not show up under Device Manager.

    I have restarted my computer, and turned my iPhone off and back on.

    iTunes still does not recognize my iPhone.  Every time I plug my iPhone into my computer it asks if I should trust this computer.  I say Yes.  Minutes later, it will ask me again if I trust this computer.

     I have tried my iPhone on another computer and it is recognized by iTunes, but still not my own computer.

    Is there any way to download and install Apple Mobile Device without removing iTunes and ALL of it's associated programs?  I'd hate to have to go that far.  I've done that in the past and lost music.

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  5. Anonymous
    2014-01-24T12:12:35+00:00

    Hello,

    Thank you for the reply.

    I understand that you have issues only while connecting the IPhone to this particular computer. So please follow the suggestions mentioned below to fix the issue.

    Method 1: I would first suggest you to follow steps mentioned below and see if it helps.

    Restart the Apple Mobile Device Service (AMDS)

    1. Close iTunes and disconnect the iPhone, ipad, or iPod touch.
    2. Click the Windows Start button.
    3. In the Start Search field type.
    4. In the Programs section of the search results, Click "Services".
    5. Select Apple Mobile Device and click Stop the service as shown below.
    6. After the service has stopped, click Start the service.
    7. After the Apple Mobile Device service has started again, open iTunes and connect the device.

    Method 2: If the above doesn't help then, Set the Apple Mobile Device Service Startup type to Automatic.

    1. Close iTunes and disconnect the iPhone, iPad, or iPod touch.
    2. Click the Windows Start button .
    3. In the Start Search field type .
    4. In the Programs section of the search results, click Services.
    5. Right-click on Apple Mobile Device and click Properties in the shortcut menu.
    6. Set the Startup type pop-up menu to Automatic and click OK:

    Method 3: If the issue continues after restarting AMDS, then you'll need to remove and reinstall AMDS and iTunes.

    1. Completely uninstall AMDS, iTunes, and all Apple software. Click the appropriate links below for steps:
    2. Restart the computer.
    3. Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes. Installing iTunes will also install AMDS.
    4. Restart the computer.
    5. Start iTunes and connect the device. It should be recognized properly in Windows.

    Method 4: If the above doesn't helps then try to check the issue in new user account.

    Create a user Account

    http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-7

    Hope this helps. Otherwise, reply to this response and we will be happy to help you again.

    Thank You

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