Apple Mobile Device Driver not In Device Manager

Anonymous
2014-01-19T22:56:26+00:00

So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didn't work. My iphone(s) are not even being recognized as a camera or in recovery mode. I also re installed like 80 times(following apples way of completely re installing it) and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the device manager.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

56 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-04-22T16:40:00+00:00

    THIS WEBPAGE IS NOT AVAILABLE is what I get when I go to  http://support.apple.com/kb/HT1386

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-02-20T11:27:19+00:00

    Hello Dr. Tesche,

    Thank you for posting your query. However, considering the age of the thread and if the troubleshooting steps in this thread did not resolve your issue, I would recommend creating a new thread so that the community can focus on that thread.

    Refer to the following link prior to posting a question so that you may provide all the relevant information, for us to help you: 

    **Suggestions for asking a question on help forums**

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-02-10T07:52:52+00:00

    I did all the steps you proposed, but nothing helped, although apple service worked very hard to help me, without success.

    Maybe you all are looking at the wrong edge. Please look first if the programm Apple mobile device is properly installed on your case. Inmay case it was not and cannot. Why? Don't know. Everytime when I reinstalled itunes, there was a roll back of that part(Amd), whether the other parts went through. And at the end, I was always i formed, that everything (iTunes) was properly installed, what indeed it was not. 

    I am pretty sure that that has to do with the security structure of windows 8, which makes it difficult for a not experienced User like me the Aplle Mobile device part with the driver into the folder "common...".

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-02-09T22:04:58+00:00

    This actually worked.  And it worked in Windows 8.

    Please, people, THIS is the solution.  Forget all the advice given on the prior 3 pages.  Thank you very much, nak74!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-11-06T19:10:30+00:00

    I have the same problem, but I find it is even worse: I deinstalled all Apple programs a suggested and reinstalled itunes with the new version. Surprise: You are unable to install "Apple Mobile device..". Follow exactly the installation process and you will see, that there is a rolling back after the istallation runs the part "apple device". There is no error, but you do not find under program/common files/ the heading Apple device. That´s the problem.

    I contacted Apple support for that, but after more then 5hours they could not solve the problem. It seems for me a windows7 issue.

    Was this answer helpful?

    0 comments