Apple Mobile Device Driver not In Device Manager

Anonymous
2014-01-19T22:56:26+00:00

So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didn't work. My iphone(s) are not even being recognized as a camera or in recovery mode. I also re installed like 80 times(following apples way of completely re installing it) and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the device manager.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-03-12T19:53:55+00:00

    I'm having the same exact problem this 'Apple Mobile Device Driver' is not popping up under Device Manager at all. I only see it under services. My iPod is not showing up on my computer at all.

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  2. Anonymous
    2014-01-22T12:07:55+00:00

    Hello Amber,

    Thank You for the reply.

    1. Have you referred to the suggestions mentioned above?
    2. If yes, then did it help?

    In the meanwhile, try connecting your phone to a different PC and see if that helps.

    Also refer to the article given below and see if this helps.

    iOS: Device not recognized in iTunes for Windows

    http://support.apple.com/kb/TS1538

    And If, you still have issues then, try to contact Iphone support:

    Contact Apple Support

    https://getsupport.apple.com/Issues.action

    Hope this helps. Otherwise, please reply to this response and we will be happy to help you again.

    Thank You

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  3. Anonymous
    2016-03-27T00:38:28+00:00

    I don't even have it under services. it does not exist on this computer.   every other driver in the known universe we can download and install.  but not this.

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  4. Anonymous
    2014-03-17T12:33:13+00:00

    Hello,

    Firstly, please follow the link mentioned below to fix the issue and see if that helps.

    Hardware devices are not working or are not detected in Windows

    http://support.microsoft.com/mats/hardware_device_problems/

    If the above doesn't help then, post your query in iphone support and see if that helps.

    Apple Support

    http://www.apple.com/support/itunes/

    Hope this helps. Otherwise, feel free to write us back and we will be glad to help you further.

    Thank you

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  5. Anonymous
    2015-09-07T19:58:31+00:00

    I had the same problem and the following worked for me: 

    First, make sure you have iTunes and Apple Mobile Device Support Installed.

    1. Go to Device Manager
    2. Locate your Apple device (mine was under Portable Devices. It's very possible it's somewhere else for you.)
    3. Right click it and select "Update Device Driver."
    4. Navigate to C:\Program Files\Common Files\Apple\Mobile Devices\Support\Drivers and select that folder
    5. Hit next. The driver should install and you'll see "Apple Mobile Device USB Driver" under the "Universal Serial Device USB Driver" section in Device Manager

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