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EDIT: The problem seems to have been fully resolved by doing a clean install of Windows 10.
Hello,
I use an AMD A6 processor on my Lenovo IdeaPad Flex 15D. Recently, my PC has been slow, and checking the Task Manager shows that the processor speed is only 0.76-0.78 GHz, while my processor's maximum speed is 2.00 GHz. The Resource Monitor says that my maximum frequency is 38-39% (0.76-0.78 GHz). This happens even when I'm in High Performance mode, and I've checked to make sure that the minimum and maximum speeds (in the power options) are set to 100%. I've also set the ATI Powerplay settings to Maximize Performance. The speed does not increase even when I'm running many programs at once.
Any help would be very appreciated.
I've noticed something interesting... The CPU speed in the Task Manager always seems to hang around 0.7-0.78 GHz, even when I'm not doing anything else on my laptop. Perhaps there's something that is not only preventing it from going above 0.78 GHz, but preventing it from going below 0.7 GHz. I have no idea why this is happening.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
You need to check with Lenovo Support, their on-line documentation and drivers, and
ask in their forums about any known issues.
Lenovo Support and downloads
http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do
Lenovo Forums
http://forums.lenovo.com/Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
Lenovo Power Management could be involved so also check with Lenovo Support
and their forum.
Rob - SpiritX
Here's what the Resource Monitor is showing now. It doesn't say any of the CPU are parked.
This really is a Lenovo issue probably related to their battery/power management. Check
with Lenovo and Intel Support.
Intel - Support - Community and Forums
http://intelopenport.hosted.jivesoftware.com/community/tech
You "might" get some assistance at Microsoft Support direct.
Call Microsoft Customer Service direct - 1-800-642-7676 - hours 5 AM
til 9 PM PST time (USA) - Saturday and Sunday, 6:00 AM – 3:00 PM
PST time (USA). In Canada, call (877)568-2495.
Contact Microsoft Customer Service
http://support.microsoft.com/kb/295539
Microsoft Support - Contact Us
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Phone Numbers for Microsoft Technical Support
http://support.microsoft.com/kb/319726/en-us
Microsoft - Contact Us by Email
http://support.microsoft.com/contactus/cu_sc_selector_email?ws=support%2csupport
Windows 8.1 Solution Center - there are options and a "Get live help"
http://support.microsoft.com/find-solutions/windows/windows-8-1/
Windows 8 Solution Center - there are options and a "Get live help"
http://support.microsoft.com/gp/windows-8
Microsoft Solution Centers - Select Product
http://support.microsoft.com/select/?target=hub
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!
What the heck... I just got a message from the Action Center saying that there is a compatibility issue between my power management system and Windows. Uninstalling as I type.
