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EDIT: The problem seems to have been fully resolved by doing a clean install of Windows 10.
Hello,
I use an AMD A6 processor on my Lenovo IdeaPad Flex 15D. Recently, my PC has been slow, and checking the Task Manager shows that the processor speed is only 0.76-0.78 GHz, while my processor's maximum speed is 2.00 GHz. The Resource Monitor says that my maximum frequency is 38-39% (0.76-0.78 GHz). This happens even when I'm in High Performance mode, and I've checked to make sure that the minimum and maximum speeds (in the power options) are set to 100%. I've also set the ATI Powerplay settings to Maximize Performance. The speed does not increase even when I'm running many programs at once.
Any help would be very appreciated.
I've noticed something interesting... The CPU speed in the Task Manager always seems to hang around 0.7-0.78 GHz, even when I'm not doing anything else on my laptop. Perhaps there's something that is not only preventing it from going above 0.78 GHz, but preventing it from going below 0.7 GHz. I have no idea why this is happening.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
You need to check with Lenovo Support, their on-line documentation and drivers, and
ask in their forums about any known issues.
Lenovo Support and downloads
http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do
Lenovo Forums
http://forums.lenovo.com/Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
Hi,
BTW check Control Panel - Power Options - the Processor settings in Resource Monitor
will change depending on your settings as Power Saver, Balanced, or High Performance.
Rob - SpiritX
Hi,
As I said in the original post, I have already checked the Power Options and I have ensured that the High Performance mode uses 100% CPU minimum and 100% maximum. Still, going into High Performance mode does not increase the speed.
I have taken my question to the Lenovo forums but so far I have not gotten a response. I will update this thread when/if I get a response.
Be sure to ask Lenovo Support by email and/or phone if possible.
Use CPU-Z to get all the specs :
CPU-Z - Free
http://www.cpuid.com/softwares/cpu-z.html
Rob - SpiritX
After a few long phone sessions with Lenovo, the issue is still not resolved. I got a few conflicting suggestions from them - One tech said that I would need to overclock my laptop just to get it to perform at it's maximum 2.00 GHz (knowing my exact laptop model) while another tech said that overclocking was not possible for my laptop. It seems to me that one would not need to overclock their PC just to get over 39% performance out of the CPU. I've checked in the bios configuration, and I've found nothing about CPU frequency. Do I need to contact AMD, directly contact Microsoft, or can someone here give me another suggestion? During the chat sessions with Lenovo, I completely uninstalled and reinstalled the latest versions of the CPU and graphics drivers.
Any further help would be greatly appreciated!
Also, please see my edit in the original post.
~Owen
