Processor maximum speed locked at 0.76 GHz

Anonymous
2014-05-27T00:04:11+00:00

EDIT: The problem seems to have been fully resolved by doing a clean install of Windows 10.

Hello,

I use an AMD A6 processor on my Lenovo IdeaPad Flex 15D. Recently, my PC has been slow, and checking the Task Manager shows that the processor speed is only 0.76-0.78 GHz, while my processor's maximum speed is 2.00 GHz. The Resource Monitor says that my maximum frequency is 38-39% (0.76-0.78 GHz). This happens even when I'm in High Performance mode, and I've checked to make sure that the minimum and maximum speeds (in the power options) are set to 100%. I've also set the ATI Powerplay settings to Maximize Performance. The speed does not increase even when I'm running many programs at once.

Any help would be very appreciated.

I've noticed something interesting... The CPU speed in the Task Manager always seems to hang around 0.7-0.78 GHz, even when I'm not doing anything else on my laptop. Perhaps there's something that is not only preventing it from going above 0.78 GHz, but preventing it from going below 0.7 GHz. I have no idea why this is happening.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-05-27T00:22:00+00:00

Hi,

You need to check with Lenovo Support, their on-line documentation and drivers, and

ask in their forums about any known issues.

Lenovo Support and downloads

http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do 

Lenovo Forums

http://forums.lenovo.com/Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  1. Anonymous
    2014-06-10T15:19:29+00:00

    Hi Owen,

    As SpiritX MS MVP very well suggested that this issue is related to the power efficiency or application related to it, you can post the same query in Lenovo forum and await for their suggestions. Refer to the link to do so:

    http://forums.lenovo.com/

    Please let us know if you have more queries on Windows.

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  2. Anonymous
    2014-06-08T15:31:42+00:00

    I uninstalled the Lenovo Energy Manager because I got a message that it wasn’t compatible with Windows, so I figured that that was the problem. After that didn’t solve the problem, I redownloaded the program (making sure to get the right version) from Lenovo’s website.

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  3. Anonymous
    2014-06-08T14:19:28+00:00

    Hi,

    -          What exactly are you uninstalling from the computer?

    You may also perform a full computer virus scan to ensure that the computer is free from virus.

    How do I find and remove a virus?: http://windows.microsoft.com/en-in/windows-8/how-find-remove-virus

    Note: There could be a loss of data while performing a scan using Microsoft safety scanner to eliminate virus if any.

    Keep us posted on the status of the issue and we will be glad to offer our assistance.

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  4. Anonymous
    2014-06-04T21:19:08+00:00

    What the heck... I just got a message from the Action Center saying that there is a compatibility issue between my power management system and Windows. Uninstalling as I type.

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