Lockscreen issues on Windows 8.1

Anonymous

http://www.youtube.com/watch?v=1GSHEC0oeK0&list=HL1382167444&feature=mh_lolz

I can not change my lock screen at all. It just loads but does not allow me to change it at all. The link is a video, hopefully demonstrating my problem. I am running a purchased and activated version of windows 8.1. (Purchased windows 8 and upgraded).

Thanks for your help.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

First, open the registry using Regedit.exe.
Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Lock Screen
Right-click on the folder and select Export.
Save this as a backup incase this doesn't work for you.
Copy the text in my last post, starting with Windows Registry Editor Version 5.00, into Notepad.
Save the file as Update.reg.
Right-click on the file and select merge.
If you hit F5 in Regedit, you should see the new fields added.
Try to set your lock screen, You may have to close it down first then restart the settings for it to take affect.

0 comments

125 additional answers

Anonymous

2015-01-30T11:27:18+00:00

what to copy?
Was this answer helpful?

0 comments No comments
Anonymous

2015-01-30T11:18:35+00:00

cant understand what to do ? pls help!!
Was this answer helpful?

0 comments No comments
Anonymous

2015-01-11T05:33:10+00:00

Hello, I was wondering if you could help me. I've been following your instructions above, but I can't seem to figure out how to merge the file.
Was this answer helpful?

0 comments No comments
Anonymous

2015-01-06T22:21:17+00:00

I'm having this same problem, and no solution. I've tried a significant amount of things, and nothing seems to want to work.
Was this answer helpful?

0 comments No comments