Windows Search Service not working after Windows 8.1 Upgrade

Anonymous
2013-11-03T16:40:29+00:00

After upgrading to Windows 8.1, the Windows Search Service is not working. I ran the troubleshooting tool which identified the problem, but was unable to fix it.  Any insights would be much appreciated.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-04-30T23:39:47+00:00

Finally found a solution to this after about 2 weeks of on and off troubleshooting. This was in Windows 8.1. Indexing was not running, all options were grayed out, and no solutions I tried (registry changes, etc) worked.

A few posters suggested going to 2 directories and deleting all the files in those folders:

C:\ProgramData\Microsoft\Search\Data\Temp\

C:\ProgramData\Microsoft\Search\Data\Applications\Windows\

However, this solution was initially impossible for me, because the first directory (Temp) and all the files in the 2nd directory (Windows) would DISAPPEAR upon trying to view them. They would be there for a second when I first entered the directory, and then vanish. Since I couldn't get to them, I couldn't delete them. I've never seen files and folders do that before.

I fixed this by renaming the "Windows" folder to "Windows.old," and immediately the system generated a replacement where the files didn't disappear!  I then did the same thing with the "Temp" folder, but this time it didn't auto-generate a new folder, so I just made one myself.

I didn't even have to delete the files in the newly generated folders. Indexing started working immediately after the new folders were created.

Hope this helps someone!

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Anonymous
2013-11-14T21:50:45+00:00

If you are using either Norton Utilities 16 or System Mechanic 12 or maybe some other registry checking/repair program, my experience (on two separate 8.1 systems) is that both NU or SM will stop Windows Search service during their automated registry check/repair routines and will produce an Error 2 missing file message if you try and restart Windows Search service.   You can recover/restart Windows Search service by rolling back/undoing the registry changes made by these utilities using their built-in registry change undo tools.  Once Windows Search starts back up Indexing for Outlook deleted e-mails or other programs/folders will also restart but may take a while to rebuild depending on how much is indexed.  To avoid having this issue in the future, you should disable the automatic registry check routines on all registry check programs you may have running, at least until all this gets resolved.

Microsoft has apparently made some changes to Windows 8.1 that aren't compatible with how Norton and Iolo do their registry check routines, and so far the latter's engineers have not released updates to either program which prevents this issue from happening.  None of these issues existed for me with Windows 8.0, 7 or prior Windows versions.

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  1. Anonymous
    2015-04-13T20:14:55+00:00

    I too was experiencing a very frustrating issue where I couldn't locate any files. I would begin a search utilizing the Windows search via explorer and nothing. It would just hang showing it was almost finished, but I could have left it for days and still found nothing.

    There are many threads regarding this issue, and this thread is immensely long.

    I don't know if the problem occurred after upgrading to 8.1 or if the problem always existed. All I know is that Windows search never worked for me. It was very bizarre as this never happened with any other Windows OS.

    In attempting to resolve the issue, I realized that the implementation of Windows search in 8 and perhaps a bit earlier is apparently different from the one I was extremely familiar with in Windows XP. In Windows XP, indexing existed, but searches could be performed in "non-indexed" locations.

    On a mission to correct whatever issue existed, I realized there isn't an option to perform searches in non-indexed locations in Windows 8. Apparently, all searches performed are within the realm of what you have indexed...

    Well, anyway. Some recommended going into the advanced options and selecting "rebuild" in order to remove the old index and create a new one. I did that.

    But I also clicked on "modify" and I noted something very peculiar. Basically, all the locations I needed to be indexed were NOT selected to be indexed. I never made that change on my system. I don't know how it happened. But I certainly corrected it.

    Ensure all the directories are selected.

    Now Windows Search works just fine! Good luck to you guys.

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  2. Anonymous
    2015-04-13T20:36:02+00:00

    I lied... The non-index option does live!

    Awesome. More options to fix the problem for you all.

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