Windows Search Service not working after Windows 8.1 Upgrade

Anonymous
2013-11-03T16:40:29+00:00

After upgrading to Windows 8.1, the Windows Search Service is not working. I ran the troubleshooting tool which identified the problem, but was unable to fix it.  Any insights would be much appreciated.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-04-30T23:39:47+00:00

Finally found a solution to this after about 2 weeks of on and off troubleshooting. This was in Windows 8.1. Indexing was not running, all options were grayed out, and no solutions I tried (registry changes, etc) worked.

A few posters suggested going to 2 directories and deleting all the files in those folders:

C:\ProgramData\Microsoft\Search\Data\Temp\

C:\ProgramData\Microsoft\Search\Data\Applications\Windows\

However, this solution was initially impossible for me, because the first directory (Temp) and all the files in the 2nd directory (Windows) would DISAPPEAR upon trying to view them. They would be there for a second when I first entered the directory, and then vanish. Since I couldn't get to them, I couldn't delete them. I've never seen files and folders do that before.

I fixed this by renaming the "Windows" folder to "Windows.old," and immediately the system generated a replacement where the files didn't disappear!  I then did the same thing with the "Temp" folder, but this time it didn't auto-generate a new folder, so I just made one myself.

I didn't even have to delete the files in the newly generated folders. Indexing started working immediately after the new folders were created.

Hope this helps someone!

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Anonymous
2013-11-14T21:50:45+00:00

If you are using either Norton Utilities 16 or System Mechanic 12 or maybe some other registry checking/repair program, my experience (on two separate 8.1 systems) is that both NU or SM will stop Windows Search service during their automated registry check/repair routines and will produce an Error 2 missing file message if you try and restart Windows Search service.   You can recover/restart Windows Search service by rolling back/undoing the registry changes made by these utilities using their built-in registry change undo tools.  Once Windows Search starts back up Indexing for Outlook deleted e-mails or other programs/folders will also restart but may take a while to rebuild depending on how much is indexed.  To avoid having this issue in the future, you should disable the automatic registry check routines on all registry check programs you may have running, at least until all this gets resolved.

Microsoft has apparently made some changes to Windows 8.1 that aren't compatible with how Norton and Iolo do their registry check routines, and so far the latter's engineers have not released updates to either program which prevents this issue from happening.  None of these issues existed for me with Windows 8.0, 7 or prior Windows versions.

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  1. Anonymous
    2013-11-26T22:45:52+00:00

    This one worked!  Interestingly HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search\FileChangeClientConfigs had two subentries, not one.  I didn't have to reboot, just start the service.  System Mechanic may have been implicated in the issue, as the offending machine is running it.

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  2. Anonymous
    2013-11-27T03:55:56+00:00

    I only renamed that Registry Entry without any other changes or added steps and it worked. I can't believe it was that damn simple. My computer froze up some from all the indexing but is now running like a champ.

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  3. Anonymous
    2013-11-27T12:50:43+00:00

    GEO/Sergio - Thanks for posting.  This worked for me as well.  While I am flabbergasted that Microsoft Support has made such a feeble response to this problem that is clearly plaguing users across the board (I found multiple threads on this topic, all with ineffective suggestions / no follow-up by Microsoft Support ), I am grateful for your willingness to share the solution you found.

    Now that I have bought X1 Search, I am considering disabling MS Search altogether, but we'll see!

    Happy Thanksgiving!!

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