Windows Search Service not working after Windows 8.1 Upgrade

Anonymous
2013-11-03T16:40:29+00:00

After upgrading to Windows 8.1, the Windows Search Service is not working. I ran the troubleshooting tool which identified the problem, but was unable to fix it.  Any insights would be much appreciated.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-04-30T23:39:47+00:00

Finally found a solution to this after about 2 weeks of on and off troubleshooting. This was in Windows 8.1. Indexing was not running, all options were grayed out, and no solutions I tried (registry changes, etc) worked.

A few posters suggested going to 2 directories and deleting all the files in those folders:

C:\ProgramData\Microsoft\Search\Data\Temp\

C:\ProgramData\Microsoft\Search\Data\Applications\Windows\

However, this solution was initially impossible for me, because the first directory (Temp) and all the files in the 2nd directory (Windows) would DISAPPEAR upon trying to view them. They would be there for a second when I first entered the directory, and then vanish. Since I couldn't get to them, I couldn't delete them. I've never seen files and folders do that before.

I fixed this by renaming the "Windows" folder to "Windows.old," and immediately the system generated a replacement where the files didn't disappear!  I then did the same thing with the "Temp" folder, but this time it didn't auto-generate a new folder, so I just made one myself.

I didn't even have to delete the files in the newly generated folders. Indexing started working immediately after the new folders were created.

Hope this helps someone!

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Anonymous
2013-11-14T21:50:45+00:00

If you are using either Norton Utilities 16 or System Mechanic 12 or maybe some other registry checking/repair program, my experience (on two separate 8.1 systems) is that both NU or SM will stop Windows Search service during their automated registry check/repair routines and will produce an Error 2 missing file message if you try and restart Windows Search service.   You can recover/restart Windows Search service by rolling back/undoing the registry changes made by these utilities using their built-in registry change undo tools.  Once Windows Search starts back up Indexing for Outlook deleted e-mails or other programs/folders will also restart but may take a while to rebuild depending on how much is indexed.  To avoid having this issue in the future, you should disable the automatic registry check routines on all registry check programs you may have running, at least until all this gets resolved.

Microsoft has apparently made some changes to Windows 8.1 that aren't compatible with how Norton and Iolo do their registry check routines, and so far the latter's engineers have not released updates to either program which prevents this issue from happening.  None of these issues existed for me with Windows 8.0, 7 or prior Windows versions.

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  1. Anonymous
    2013-11-19T02:55:15+00:00

    I work in a tech department and trying to find a answer to this for weeks now. And people just like you are on a short time frame, really if you are on a short time limit. Backup all your stuff , find all your programs or digital download content , and do a clean install.

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  2. Anonymous
    2013-11-19T14:34:53+00:00

    the Microsoft seaport search enhancement broker is for the browser. wouldn't think that would index the whole pc.

    as far as I can figure out is it has to be a data base of some kind. and since it is only happening to people that have upgraded. the biggest data base I can think of that is windows controlled would be the windows live photo gallery from windows essentials, that program indexed everything in the pc and since windows 8.1 took that job over, I think live photo gallery didn't let go or got damaged during the upgrade leaving people with a half indexing /search.

    I wonder how many people having this issues had that installed at the time of the upgrade.? and is it possible to reinstall the photo gallery to fix / repair it. and then totally remove it leaving you with 8.1 search/indexing working the correct way.

    whatever is happening has to be a big data base. I have 17 computers and still testing on 3 of them what this could be.

    Windows Search 4.0 <<< that was installed for XP users also wonder how many people upgraded with that installed to 8.1 .   

     I didn't have XP on my machine. The original install was Windows 7 followed by 8 then 8.1. 8.1 seems to what did me in.

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  3. Anonymous
    2013-11-19T14:43:14+00:00

    OK, for the tech types that know something about the registry (which I know very little), I browsed through my registry looking for anything about Search. Under HKey_Local_Machine - Microsoft-Windows - Current  Version - Windows Search - Gathering Manager

    • Applications - Windows - Projects - SystemIndex

    I encountered  the following error message when I clicked on systemindex:

    Error opening key

    Systemindex cannot be opened

    Details: The system cannot find the file specified

    Could this be related to the problem and what does it mean?

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