Windows Search Service not working after Windows 8.1 Upgrade

Anonymous
2013-11-03T16:40:29+00:00

After upgrading to Windows 8.1, the Windows Search Service is not working. I ran the troubleshooting tool which identified the problem, but was unable to fix it.  Any insights would be much appreciated.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-04-30T23:39:47+00:00

Finally found a solution to this after about 2 weeks of on and off troubleshooting. This was in Windows 8.1. Indexing was not running, all options were grayed out, and no solutions I tried (registry changes, etc) worked.

A few posters suggested going to 2 directories and deleting all the files in those folders:

C:\ProgramData\Microsoft\Search\Data\Temp\

C:\ProgramData\Microsoft\Search\Data\Applications\Windows\

However, this solution was initially impossible for me, because the first directory (Temp) and all the files in the 2nd directory (Windows) would DISAPPEAR upon trying to view them. They would be there for a second when I first entered the directory, and then vanish. Since I couldn't get to them, I couldn't delete them. I've never seen files and folders do that before.

I fixed this by renaming the "Windows" folder to "Windows.old," and immediately the system generated a replacement where the files didn't disappear!  I then did the same thing with the "Temp" folder, but this time it didn't auto-generate a new folder, so I just made one myself.

I didn't even have to delete the files in the newly generated folders. Indexing started working immediately after the new folders were created.

Hope this helps someone!

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Anonymous
2013-11-14T21:50:45+00:00

If you are using either Norton Utilities 16 or System Mechanic 12 or maybe some other registry checking/repair program, my experience (on two separate 8.1 systems) is that both NU or SM will stop Windows Search service during their automated registry check/repair routines and will produce an Error 2 missing file message if you try and restart Windows Search service.   You can recover/restart Windows Search service by rolling back/undoing the registry changes made by these utilities using their built-in registry change undo tools.  Once Windows Search starts back up Indexing for Outlook deleted e-mails or other programs/folders will also restart but may take a while to rebuild depending on how much is indexed.  To avoid having this issue in the future, you should disable the automatic registry check routines on all registry check programs you may have running, at least until all this gets resolved.

Microsoft has apparently made some changes to Windows 8.1 that aren't compatible with how Norton and Iolo do their registry check routines, and so far the latter's engineers have not released updates to either program which prevents this issue from happening.  None of these issues existed for me with Windows 8.0, 7 or prior Windows versions.

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  1. Anonymous
    2013-11-18T03:18:28+00:00

    In the meantime I've been using SearchEverything http://www.voidtools.com/ It just doesn't search Outlook.

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  2. Anonymous
    2013-11-18T03:53:30+00:00

    well I have be working on this with my pc's and customer's computers also , I work in tech pc repair and the only solution to this on each pc was to wipe clean and reinstall windows 8.1 . can not imagine that 6 billion people on the planet and let say only 500,000 people own windows 8.1 and out of them lets just say 150,000 has this problem. so if there was really a fix they surely would have done that by now.

       so trouble shooting this thing with out going totally crazy and killing windows, I have always been taught " it's broke, so save what you can and finish breaking it, the answer may and may not be answered this time."

     it's been a month and I have 33 updates and no answer to this and every time a customer brings me this issues I back up there stuff and play around in there looking for a answer , but by the end of the day I am back at reinstalling windows 8.1 .

    I say onward with finding a answer :)

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  3. Anonymous
    2013-11-18T03:56:25+00:00

    yes several people are looking into other programs in the meantime , how does that work with networking also ? linking and storage devices?.

      I can say that the windows search /indexing when working correctly is very very good both local and networking.

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