Windows Search Service not working after Windows 8.1 Upgrade

Anonymous
2013-11-03T16:40:29+00:00

After upgrading to Windows 8.1, the Windows Search Service is not working. I ran the troubleshooting tool which identified the problem, but was unable to fix it.  Any insights would be much appreciated.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-04-30T23:39:47+00:00

Finally found a solution to this after about 2 weeks of on and off troubleshooting. This was in Windows 8.1. Indexing was not running, all options were grayed out, and no solutions I tried (registry changes, etc) worked.

A few posters suggested going to 2 directories and deleting all the files in those folders:

C:\ProgramData\Microsoft\Search\Data\Temp\

C:\ProgramData\Microsoft\Search\Data\Applications\Windows\

However, this solution was initially impossible for me, because the first directory (Temp) and all the files in the 2nd directory (Windows) would DISAPPEAR upon trying to view them. They would be there for a second when I first entered the directory, and then vanish. Since I couldn't get to them, I couldn't delete them. I've never seen files and folders do that before.

I fixed this by renaming the "Windows" folder to "Windows.old," and immediately the system generated a replacement where the files didn't disappear!  I then did the same thing with the "Temp" folder, but this time it didn't auto-generate a new folder, so I just made one myself.

I didn't even have to delete the files in the newly generated folders. Indexing started working immediately after the new folders were created.

Hope this helps someone!

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Anonymous
2013-11-14T21:50:45+00:00

If you are using either Norton Utilities 16 or System Mechanic 12 or maybe some other registry checking/repair program, my experience (on two separate 8.1 systems) is that both NU or SM will stop Windows Search service during their automated registry check/repair routines and will produce an Error 2 missing file message if you try and restart Windows Search service.   You can recover/restart Windows Search service by rolling back/undoing the registry changes made by these utilities using their built-in registry change undo tools.  Once Windows Search starts back up Indexing for Outlook deleted e-mails or other programs/folders will also restart but may take a while to rebuild depending on how much is indexed.  To avoid having this issue in the future, you should disable the automatic registry check routines on all registry check programs you may have running, at least until all this gets resolved.

Microsoft has apparently made some changes to Windows 8.1 that aren't compatible with how Norton and Iolo do their registry check routines, and so far the latter's engineers have not released updates to either program which prevents this issue from happening.  None of these issues existed for me with Windows 8.0, 7 or prior Windows versions.

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  1. Anonymous
    2013-12-06T15:07:02+00:00

    The newest version of Iolo's System Mechanic (12.5) stopped Windows Search Service dead on my Windows 8.1 system.  Rolling back the registry changes made by SM 12.5 restarted Windows Search Service but it took a while for Outlook 2013 to re-index.  I had made the registry changes recommended above in terms of deleting or renaming certain registry keys - an elegant solution to be sure - and that appeared for a while to also cure or prevent any damage from System's Mechanic's 12.0 registry scan.  However, it's back to the future with the latest iteration of SM 12.5 which once again stops Windows Search Service, and so once again requires a registry undo to repair the registry changes made by SM. 12.5.  I have now permanently turned off any future registry repair attempts by SM.

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  2. Anonymous
    2013-12-06T10:16:36+00:00

    I think that the new version of System Mechanic has fixed this problem. I applied this registry fix and then ran System Mechanic again, and Windows search was still working. I'm using Version 12.0.0.57 of System Mechanic.

    I am using Iobit and latest updates fixed it for me as well. Not ideal but at least the third parties are waking up to fact their software is causing the problem (was for me anyway), before then i just went back through history logs and undid all the changes i could

    Just would be useful if Microsoft had a repair tool as if it was not for the clever advice in this forum i would never have got close, it made me get in contact with iobit they sent tool to record take file history, then updated and told me to download and run, this has got to be driving a lot of people mad

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  3. Anonymous
    2013-12-05T19:37:12+00:00

    I think that the new version of System Mechanic has fixed this problem. I applied this registry fix and then ran System Mechanic again, and Windows search was still working. I'm using Version 12.0.0.57 of System Mechanic.

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