Windows Search Service not working after Windows 8.1 Upgrade

Anonymous
2013-11-03T16:40:29+00:00

After upgrading to Windows 8.1, the Windows Search Service is not working. I ran the troubleshooting tool which identified the problem, but was unable to fix it.  Any insights would be much appreciated.

Windows for home | Previous Windows versions | Search, touch, and mouse

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2014-04-30T23:39:47+00:00

Finally found a solution to this after about 2 weeks of on and off troubleshooting. This was in Windows 8.1. Indexing was not running, all options were grayed out, and no solutions I tried (registry changes, etc) worked.

A few posters suggested going to 2 directories and deleting all the files in those folders:

C:\ProgramData\Microsoft\Search\Data\Temp\

C:\ProgramData\Microsoft\Search\Data\Applications\Windows\

However, this solution was initially impossible for me, because the first directory (Temp) and all the files in the 2nd directory (Windows) would DISAPPEAR upon trying to view them. They would be there for a second when I first entered the directory, and then vanish. Since I couldn't get to them, I couldn't delete them. I've never seen files and folders do that before.

I fixed this by renaming the "Windows" folder to "Windows.old," and immediately the system generated a replacement where the files didn't disappear!  I then did the same thing with the "Temp" folder, but this time it didn't auto-generate a new folder, so I just made one myself.

I didn't even have to delete the files in the newly generated folders. Indexing started working immediately after the new folders were created.

Hope this helps someone!

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2013-11-14T21:50:45+00:00

If you are using either Norton Utilities 16 or System Mechanic 12 or maybe some other registry checking/repair program, my experience (on two separate 8.1 systems) is that both NU or SM will stop Windows Search service during their automated registry check/repair routines and will produce an Error 2 missing file message if you try and restart Windows Search service.   You can recover/restart Windows Search service by rolling back/undoing the registry changes made by these utilities using their built-in registry change undo tools.  Once Windows Search starts back up Indexing for Outlook deleted e-mails or other programs/folders will also restart but may take a while to rebuild depending on how much is indexed.  To avoid having this issue in the future, you should disable the automatic registry check routines on all registry check programs you may have running, at least until all this gets resolved.

Microsoft has apparently made some changes to Windows 8.1 that aren't compatible with how Norton and Iolo do their registry check routines, and so far the latter's engineers have not released updates to either program which prevents this issue from happening.  None of these issues existed for me with Windows 8.0, 7 or prior Windows versions.

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

101 additional answers

Sort by: Newest
  1. Anonymous
    2013-11-18T02:36:22+00:00

    LeonardCummings  was not able to delete the folder "DATA". so I would have to say something somewhere somehow is keep that "search" folder from being delete, and that means those files are in use by the system. lets say that the "search" folder where the "Data" is for the Windows Search indexing are damaged or corrupt, then we need to get into that folder, like we had to due back in windows vista days, when this same problem happened. 

       the same thing when sp3 was being updated on vista and something went wrong and you got stuck seeing the 3 of 3 update failed and roll back the changes , and when you shutdown again over and over you got the same 3 of 3 update fail. the only way to fix that was to go into safemode and delete the file that told the system to update when shutdown.

    So inside the "search" folder is the "data" and indexing files that are not being updated or telling the system we all ready updated so stop.  you are right on with the DCOM and RPC services. turning them off and then trying to delete the folder " DATA" help ?

    and maybe going into Windows Safemode and deleting them would work.?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-11-18T02:34:59+00:00

    I get to the search folder then click on it to get it to show the data folder. The data folder shows on the screen then it immediately bumps back up to the search folder before I can do anything.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-11-18T02:17:19+00:00

    What does running somewhere somehow mean? Services reports the process as not running and dependency programs such as DCOM and RPC are running.

    Was this answer helpful?

    0 comments No comments