Windows Search Service not working after Windows 8.1 Upgrade

Anonymous
2013-11-03T16:40:29+00:00

After upgrading to Windows 8.1, the Windows Search Service is not working. I ran the troubleshooting tool which identified the problem, but was unable to fix it.  Any insights would be much appreciated.

Windows for home | Previous Windows versions | Search, touch, and mouse

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2014-04-30T23:39:47+00:00

Finally found a solution to this after about 2 weeks of on and off troubleshooting. This was in Windows 8.1. Indexing was not running, all options were grayed out, and no solutions I tried (registry changes, etc) worked.

A few posters suggested going to 2 directories and deleting all the files in those folders:

C:\ProgramData\Microsoft\Search\Data\Temp\

C:\ProgramData\Microsoft\Search\Data\Applications\Windows\

However, this solution was initially impossible for me, because the first directory (Temp) and all the files in the 2nd directory (Windows) would DISAPPEAR upon trying to view them. They would be there for a second when I first entered the directory, and then vanish. Since I couldn't get to them, I couldn't delete them. I've never seen files and folders do that before.

I fixed this by renaming the "Windows" folder to "Windows.old," and immediately the system generated a replacement where the files didn't disappear!  I then did the same thing with the "Temp" folder, but this time it didn't auto-generate a new folder, so I just made one myself.

I didn't even have to delete the files in the newly generated folders. Indexing started working immediately after the new folders were created.

Hope this helps someone!

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2013-11-14T21:50:45+00:00

If you are using either Norton Utilities 16 or System Mechanic 12 or maybe some other registry checking/repair program, my experience (on two separate 8.1 systems) is that both NU or SM will stop Windows Search service during their automated registry check/repair routines and will produce an Error 2 missing file message if you try and restart Windows Search service.   You can recover/restart Windows Search service by rolling back/undoing the registry changes made by these utilities using their built-in registry change undo tools.  Once Windows Search starts back up Indexing for Outlook deleted e-mails or other programs/folders will also restart but may take a while to rebuild depending on how much is indexed.  To avoid having this issue in the future, you should disable the automatic registry check routines on all registry check programs you may have running, at least until all this gets resolved.

Microsoft has apparently made some changes to Windows 8.1 that aren't compatible with how Norton and Iolo do their registry check routines, and so far the latter's engineers have not released updates to either program which prevents this issue from happening.  None of these issues existed for me with Windows 8.0, 7 or prior Windows versions.

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

101 additional answers

Sort by: Newest
  1. Anonymous
    2013-11-19T02:14:00+00:00

    I do believe the upgrade was done on purpose to keep piracy down that was the reason for only upgrade disk/key codes, and now you can buy a 8.1 full install. They should've have it set to force you to back up and then a total clean install. Because what ever came from windows xp/Vista /7 upgrade to 8 then to 8.1

    you can bet on messed up files along the way.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-11-19T02:02:50+00:00

    Windows 8 works fine and windows 8.1 works fine also. It only when you upgrade to 8.1 a clean install no problems at all. Its just something that migrated from a previous windows to 8 then to 8.1 . But a clean install is great.

    I'm sure a clean install is great, but if that's the case Microsoft should then make it clear to anyone contemplating an upgrade to Windows 8.1, only to do this with a clean install, otherwise Microsoft cannot help you if you have any issues such as windows search not working. At the end of the day if I buy a second hand car I know that it may be more susceptible to problems but I would still expect to get some sort of a warranty. Likewise if Microsoft say it is okay to migrate from Windows 8 to 8.1, then they should be prepared to support all issues that may occur.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-11-19T01:51:03+00:00

    Windows 8 works fine and windows 8.1 works fine also. It only when you upgrade to 8.1 a clean install no problems at all. Its just something that migrated from a previous windows to 8 then to 8.1 . But a clean install is great.

    Was this answer helpful?

    0 comments No comments