Error Code 0x80072efd in Windows 8.1 Store.

Anonymous
2013-11-14T15:58:32+00:00

Hey there,

Whenever I open the store, i get and error coded 0x80072efd, saying that 'We weren't able to connect to the store. This might have happened because the server problem or the network connection might have timed out.' Please help me out here. Note that i updated my factory installed windows 8 by downloading the win 8.1 pro from MS Store. Also my other apps are working fine and able to connect to the internet and I checked my firewall and Store is allowed in the 'Allow apps' option of Firewall config.

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2013-12-23T04:56:11+00:00

Hi Nayan,

Sorry for the late reply.

Check if proxy connection is enabled. If yes, then disable the proxy connection and check the status.

Follow the steps to disable proxy:

a. Open Internet Explorer.

b. Click Tools and then click Internet Options.

c. Click on the Connections tab.

d. Click on the LAN Settings button.

e. Then uncheck the option Use a proxy server for your LAN.

f. Click Apply.

If that does not help, Microsoft has come up with a little tool. You can download the Microsoft Account Troublefooter from here:

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Hope this helps.

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  1. Anonymous
    2014-03-10T23:57:26+00:00

    Hi Im still experiencing the same problem with the app store, my account is already verified and the date  and time are correct.

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  2. Anonymous
    2014-03-11T00:12:51+00:00

    Hi,

    The suggestion from RajithR should work. 

    If it doesn't try;

    1. Make sure Internet Explorer Proxy Settings is set properly.
    2. in Command Prompt running as Administrator, type in

    Netsh winhttp import proxy source=ie

    Gonta

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  3. Anonymous
    2014-03-16T15:13:39+00:00

    Im having the same problem.

    internet all ok

    date and time all ok

    Follows your methos 2 and there was no "verify" link. so im guessing all verified.

    any other suggestions?

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  4. Anonymous
    2014-03-18T20:11:27+00:00

    I am also having the same problem with the store and also with the xbox game center

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