Microsoft Mouse and Keyboard Center doesn't recognize Sculpt Comfort Keyboard (Windows 8.1 x64)

This must be a Classic Problem, it is almost 2016 and I am having the same problem on Win 8.1 and there appears to be no resolution since 2013.

I have read all the previous postings and they are just like my experiences.  I tried most of the suggested resolutions again just in case I missed something.  Actually my Sculpt Comfort Mouse worked for more than 6 months then stopped working about a month or two ago, so I expect one of the updates killed it.  Now my system starts with no cursor.  I see there is a Ver 2.6 of the Keyboard and Mouse Center which I will try.  Also there is a note in one of the very good Microsoft info sheets that says the KMC does not support Bluetooth mice installation and that it is necessary to use the drivers associated with the hardware to initially establish the connectivity.  Just in case there is a hardware problem with the SCM, I went out and bought a non-Microsoft Bluetooth mouse today and will try it tomorrow as soon as the batteries are charged. 

OT: I bought this Acer tablet from Microsoft and it came with a Bluetooth keyboard that works fine with KMC.  Since I have no mouse I use the touch screen which also works well.  I wanted to upgrade this system to Win 10 but am holding off until I resolve this issue.  No rush, the Win 10 November update did not get the glowing reviews that I expected.

I am open to any new ideas that have not been mentioned in earlier posts.

Having the same problem also. When you go to the hardware page, it does recommend the Keyboard and Mouse Center as a download for this hardware, so not sure why it would not be recognized.

I am having the same issue I just bought a Microsoft sculpt keyboard and it doesn't seem to be recognized by the software 2.3.188.0 tried everything... no solutions yet?

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This is where MS pisses off so many users who say t'**** with 'em, and go to Mac.

And, then, they go through more of the same with the Mac developers. You should have seen the doozies in the latest and greatest version of Mac OS X, complete with several kinds of hardware ceasing to work properly after upgrade.  A few years ago I saw entire labs full of Mac computers get permanently kicked off the network by a single update.  I had to go home, download the fix, once it came out, and then had to install manually on over a hundred machines just to get networking working again.  It was classic.

And then there was that claim about Macs being immune to viruses.  An entire lab was infected with over 50 Mac viruses, and it all started with a single, infected Zip Disk.  Needless to say, we ended up purchasing a license for anti-virus software that everybody said they never would need for Macs.

If you think that you will be immune in the Linux world, good luck with that.  When you can't figure out how to fix something after days of searching the internet for information, and you experience your first Linux users swearing at you, en masse, for not being able to fix what they consider a simple problem to fix, you will begin wonder what happened and what made you switch in the first place.

I understand being frustrated.  Been there; done that.  I now use Windows 8.1, Windows 7, Mac OS X, and Fedora Linux.  There are things that Linux still cannot do properly so from time to time I have to switch to Windows.  Likewise, there are things that Windows and Windows browsers cannot do so I reboot into Linux to do those things.  And, Oh, man! Do I have to deal with some really problematic issues on Linux from time to time, including dependency errors and a range of other problems, up to and including unbootable kernels.  All OSes have problems and issues with hardware from time to time.

But, yes, sometimes the Intel USB software acts up and has to be reinstalled before your mouse will show up properly.  Yeah, sometimes it's just like that.

Those top keys are not 'lock keys', they are 'hot keys'. They were designed only for Windows 8 and works properly with it, just plug and play.  

The Microsoft Mouse & Keyboard Center does not recognize the single Sculpt Comfort Keyboard. It only recognize the Sculpt Comfort Desktop (mouse + keyboard combo).

This fact upset me initially but not anymore. I am using this keyboard which is excellent, by almost four months and the hot keys are useful, but only in Windows 8. 

The only issue is that without the Microsoft Mouse & Keyboard Center recognizing the Sculpt Comfort Keyboard, you can not know when the Caps and Num Lock are on/off.